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We )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 769.53 Tm (believe high quality care should)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 749.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 749.53 Tm (Be safe)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 733.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 733.53 Tm (Have the right outcomes, including clinical outcomes)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 717.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 717.53 Tm (Be a good experience for the people that use it)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 701.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 701.53 Tm (Help prevent illness, and promote healthy, independent living)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 685.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 685.53 Tm (Be available to those who need it when they need it.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 651.03 Tm (The first part of the review gives the overall quality rating for the )Tj ET /F2 12 Tf BT 1 0 0 1 427.6 651.03 Tm (care home:)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 631.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 631.04 Tm (3 stars - excellent)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 615.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 615.04 Tm (2 stars - good)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 599.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 599.04 Tm (1 star - adequate)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 583.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 583.04 Tm (0 star - poor)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 551.04 Tm (There is also a bar chart that gives a quick way of seeing the quality of care that the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 534.04 Tm (home provides under key areas that matter to people.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 500.04 Tm (There is a summary of what we think this service does well, what they have improved )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 483.04 Tm (on and, where it applies, what they need to do better.)Tj ET /F2 12 Tf BT 1 0 0 1 364.74 483.04 Tm (We use the national minimum )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 466.04 Tm (standards to describe the outcomes that people should experience.)Tj ET /F2 12 Tf BT 1 0 0 1 443.2 466.04 Tm (National minimum )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 449.04 Tm (standards are written by the Department of Health for each type of care service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 409.54 Tm (After the summary there is more detail about our findings. The following table explains )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 392.05 Tm (what you will see under each outcome area.)Tj ET [] 0 d 0.5 w 0 0 0 RG 22.69 383.86 m 572.15 383.86 l S 0.001 w [] 0 d [] 0 d 0.5 w 22.69 50.22 m 572.15 50.22 l S 0.001 w [] 0 d [] 0 d 0.5 w 22.7 383.86 m 22.7 50.22 l S 0.001 w [] 0 d [] 0 d 0.5 w 572.15 383.86 m 572.15 50.22 l S 0.001 w [] 0 d /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 370.56 Tm (Outcome area \(for example )Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 173.59 370.56 Tm (Choice of home\))Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 340.26 Tm (These are the outcomes that people )Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 216.34 340.26 Tm (staying in care homes should experience.)Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 435.79 340.26 Tm (They reflect the things )Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 328.11 Tm (that people have said are important to them:)Tj ET 0 0 0 RG 0.001 w 0 Tr 1 0.9451 0.76078 RG 82.23 w 30.6 263.37 m 562.45 263.37 l S 0.001 w 0.95294 0.95294 0.95294 RG 39.99 w 29.47 285.61 m 563.57 285.61 l S 0.001 w 1 1 1 RG 39.99 w 29.47 243.37 m 563.57 243.37 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 27.27 264.49 m 565.77 264.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 306.73 m 565.77 306.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 264.49 m 565.77 264.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 222.25 m 565.77 222.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.35 307.81 m 28.35 221.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.7 307.81 m 564.7 221.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.87 291.05 Tm (This box tells you the outcomes that we will always inspect against when we do a key )Tj ET /F2 12 Tf BT 1 0 0 1 34.87 273.55 Tm (inspection)Tj ET /F2 10 Tf BT 1 0 0 1 95.78 273.55 Tm (.)Tj ET /F2 12 Tf BT 1 0 0 1 34.87 248.81 Tm (This box tells you any additional outcomes that we may inspect against when we do a )Tj ET /F2 12 Tf BT 1 0 0 1 34.87 231.31 Tm (key inspection.)Tj ET /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 191.8 Tm (This is what people )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 131.32 191.8 Tm (staying in this care home experience:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 28.35 154.64 Tm (Judgement:)Tj ET 1 0.9451 0.76078 RG 39.99 w 30.6 123.34 m 562.45 123.34 l S 0.001 w 1 1 1 RG 39.99 w 29.47 124.46 m 563.57 124.46 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 27.27 145.58 m 565.77 145.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 103.34 m 565.77 103.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.35 146.66 m 28.35 102.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.7 146.66 m 564.7 102.26 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.87 129.9 Tm (This box tells you our opinion of what we have looked at in this outcome area.)Tj ET /F2 12 Tf BT 1 0 0 1 517.79 129.9 Tm (We )Tj ET /F2 12 Tf BT 1 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1 485.42 30.79 Tm (Page)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 515.95 30.79 Tm (3)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 523.58 30.79 Tm ( of )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 541.88 30.79 Tm (30)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 28.35 779.1 Tm (We review the quality of the service against outcomes from the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 762.1 Tm (Standards \(NMS\).)Tj ET /F2 12 Tf BT 1 0 0 1 144.87 762.1 Tm (Those standards are written by the Department of Health for each )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 745.1 Tm (type of care service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 705.6 Tm (Copies of the)Tj ET /F2 12 Tf BT 1 0 0 1 111.71 705.6 Tm (National Minimum Standards )Tj ET /F2 12 Tf BT 1 0 0 1 290.49 705.6 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 302.34 705.6 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 12 Tf BT 1 0 0 1 526.6 705.6 Tm ( can )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 688.11 Tm (be found at www.dh.gov.uk or bought from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 670.61 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 653.11 Tm (Stationery Office is also available: )Tj ET /F2 12 Tf 0 0 1 rg BT 1 0 0 1 238.73 653.11 Tm (www.tso.co.uk/bookshop)Tj ET /F2 12 Tf 0 0 0 rg BT 1 0 0 1 28.35 613.12 Tm (The mission of the Care Quality Commission is to make care better for people by:)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 596.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 596.12 Tm (Regulating health and adult social care services to ensure quality and safety )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 580.12 Tm (standards, drive improvement and stamp out bad practice)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 564.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 564.12 Tm (Protecting the rights of people who use services, particularly the most )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 548.12 Tm (vulnerable and those detained under the Mental Health Act 1983)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 532.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 532.12 Tm (Providing accessible, trustworthy information on the quality of care and )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 516.12 Tm (services so people can make better decisions about their care and so that )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 500.12 Tm (commissioners and providers of services can improve services.)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 484.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 484.12 Tm (Providing independent public accountability on how commissioners and )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 468.12 Tm (providers of services are improving the quality of care and providing value )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 452.12 Tm (for money.)Tj ET /F1 14 Tf BT 1 0 0 1 28.35 390.28 Tm (5HDGHU,QIRUPDWLRQ)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 28.35 368.85 m 224.05 368.85 l S 0.001 w 1 1 1 RG 20.58 w 226.3 368.85 m 567 368.85 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 346.02 m 224.05 346.02 l S 0.001 w 1 1 1 RG 20.58 w 226.3 346.02 m 567 346.02 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 323.19 m 224.05 323.19 l S 0.001 w 1 1 1 RG 20.58 w 226.3 323.19 m 567 323.19 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 300.36 m 224.05 300.36 l S 0.001 w 1 1 1 RG 20.58 w 226.3 300.36 m 567 300.36 l S 0.001 w 0.95294 0.95294 0.95294 RG 137.22 w 28.35 219.21 m 224.05 219.21 l S 0.001 w 1 1 1 RG 137.22 w 226.3 219.21 m 567 219.21 l S 0.001 w 0.95294 0.95294 0.95294 RG 38.16 w 28.35 129.27 m 224.05 129.27 l S 0.001 w 1 1 1 RG 38.16 w 226.3 129.27 m 567 129.27 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 357.43 m 569.2 357.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 334.6 m 569.2 334.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 311.77 m 569.2 311.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 288.94 m 569.2 288.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 149.47 m 569.2 149.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 380.26 m 569.2 380.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 357.43 m 569.2 357.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 334.6 m 569.2 334.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 311.77 m 569.2 311.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 288.94 m 569.2 288.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 149.47 m 569.2 149.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 109.06 m 569.2 109.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 381.34 m 27.22 107.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 225.17 381.34 m 225.17 107.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 568.12 381.34 m 568.12 107.99 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.2 364.08 Tm (Document Purpose)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 364.08 Tm (Inspection report)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 341.25 Tm (Author)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 341.25 Tm (Care Quality Commission)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 318.42 Tm (Audience)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 318.42 Tm (General public)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 295.59 Tm (Further copies from)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 295.59 Tm (0870 240 7535 \(telephone order line\))Tj ET /F2 12 Tf BT 1 0 0 1 31.2 272.76 Tm (Copyright)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 272.76 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 258.18 Tm (This publication may be reproduced in whole or in part, )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 243.6 Tm (free of charge, in any format or medium provided that )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 229.02 Tm (it is not used for commercial gain. 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The material should be )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 170.7 Tm (acknowledged as CQC copyright, with the title and date )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 156.12 Tm (of publication of the document specified.)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 133.29 Tm (Internet address)Tj ET /F2 12 Tf 1 0 0 rg BT 1 0 0 1 229.15 133.29 Tm (www.cqc.org.uk)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.8 0.8 0.8 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 485.42 30.79 Tm (Page)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 515.95 30.79 Tm (4)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 523.58 30.79 Tm ( of )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 541.88 30.79 Tm (30)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F1 14 Tf BT 1 0 0 1 28.35 795.65 Tm 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(15-17 )Tj ET /F2 12 Tf BT 1 0 0 1 313.25 746.62 Tm (Cobourg Road)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 729.04 Tm (London)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 711.46 Tm (London)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 693.88 Tm (SE5 0HT)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 671.05 Tm (Telephone number:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 648.22 Tm (Fax number:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 625.39 Tm (Email address:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 602.56 Tm (Provider web address:)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 583.61 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 111.9 w 32.32 517.34 m 564.77 517.34 l S 0.001 w 1 1 1 RG 20.58 w 355.5 564.12 m 565.9 564.12 l S 0.001 w 20.58 w 31.2 518.46 m 565.9 518.46 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 495.63 m 353.25 495.63 l S 0.001 w 1 1 1 RG 20.58 w 355.5 495.63 m 565.9 495.63 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 472.8 m 353.25 472.8 l S 0.001 w 1 1 1 RG 20.58 w 355.5 472.8 m 565.9 472.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 552.71 m 568.1 552.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 529.88 m 567.8 529.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 507.05 m 568.1 507.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 576.61 m 354.37 551.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 484.22 m 568.1 484.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 575.54 m 568.1 575.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 552.71 m 567.8 552.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 529.88 m 568.1 529.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 507.05 m 568.1 507.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 484.22 m 568.1 484.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 461.39 m 568.1 461.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 576.61 m 30.07 460.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 508.12 m 354.37 460.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 576.61 m 567.02 460.31 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 559.35 Tm (Name of registered provider\(s\):)Tj ET /F2 12 Tf BT 1 0 0 1 355.5 559.35 Tm (Southside Partnership)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 536.52 Tm (Name of registered manager \(if applicable\))Tj ET /F2 12 Tf BT 1 0 0 1 34.05 513.69 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 490.86 Tm (Type of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 490.86 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 468.03 Tm (Number of places registered:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 468.03 Tm (11)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 449.09 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 28.35 432.09 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 63.99 w 32.32 389.77 m 564.47 389.77 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 401.18 m 567.8 401.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 424.01 m 567.8 424.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 401.18 m 567.8 401.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 357.77 m 567.8 357.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 425.09 m 30.07 356.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 402.26 m 298.32 356.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 425.09 m 566.72 356.7 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 407.83 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 385 Tm (Category\(ies\) :)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 385 Tm (Number of places \(if applicable\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 364.42 Tm (Under 65)Tj ET /F2 12 Tf BT 1 0 0 1 435.37 364.42 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 335.69 m 297.3 335.69 l S 0.001 w 35.16 w 299.55 335.69 m 431.45 335.69 l S 0.001 w 35.16 w 433.7 335.69 m 565.6 335.69 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 305.57 m 565.6 305.57 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 316.99 m 567.8 316.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 294.16 m 567.8 294.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 271.33 m 568.1 271.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 354.4 m 567.8 354.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 316.99 m 567.8 316.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 294.16 m 568.1 294.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 271.33 m 568.1 271.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 204.76 m 568.1 204.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 355.47 m 30.07 203.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.42 355.47 m 298.42 315.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.57 355.47 m 432.57 315.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 355.47 m 566.72 203.68 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 338.21 Tm (mental disorder, excluding learning )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 323.63 Tm (disability or dementia)Tj ET /F2 12 Tf BT 1 0 0 1 302.4 338.21 Tm (11)Tj ET /F2 12 Tf BT 1 0 0 1 436.55 338.21 Tm (11)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 300.8 Tm (Additional conditions: )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 277.97 Tm (The maximum number of service users who can be accommodated is: 11)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 255.14 Tm (The registered person may provide the following category of service only: Care Home )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 240.56 Tm (only - code PC to service users of the following gender: Either whose primary care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 225.98 Tm (needs on admission to the home are within the following categories: Mental Disorder, )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 211.4 Tm (excluding learning disability or dementia - Code MD)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 189.97 m 315.25 189.97 l S 0.001 w 1 1 1 RG 20.58 w 317.5 189.97 m 346.55 189.97 l S 0.001 w 20.58 w 348.8 189.97 m 377.9 189.97 l S 0.001 w 20.58 w 380.15 189.97 m 409.2 189.97 l S 0.001 w 20.58 w 411.45 189.97 m 440.55 189.97 l S 0.001 w 20.58 w 442.8 189.97 m 471.9 189.97 l S 0.001 w 20.58 w 474.15 189.97 m 503.2 189.97 l S 0.001 w 20.58 w 505.45 189.97 m 534.55 189.97 l S 0.001 w 20.58 w 536.8 189.97 m 565.9 189.97 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 201.38 m 568.1 201.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 178.55 m 568.1 178.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 202.46 m 30.07 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 202.46 m 316.37 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 202.46 m 347.67 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 202.46 m 379.02 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 202.46 m 410.32 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 202.46 m 441.67 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 202.46 m 473.02 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 202.46 m 504.32 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 202.46 m 535.67 177.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 202.46 m 567.02 177.48 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 185.2 Tm (Date of last inspection)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 165.55 m 565.9 165.55 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 155.93 m 568.1 155.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 157 m 30.07 152.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 157 m 567.02 152.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 175.18 m 568.1 175.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 155.93 m 568.1 155.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 153.68 m 568.1 153.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 176.25 m 30.07 154.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 176.25 m 567.02 154.85 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 161.99 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.31 161.99 Tm (care home)Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 17 0 obj <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]>>/Length 556/Matrix [1 0 0 1 0 0]>>stream x1 s ĎAZV℠7aX㸝)iLBO.F(ѮDA4Oz}?2(_ 3qu$ 2T=M0rA2U-0h9%x:z,O/ֵMTJ-o7MlIk?Vٱʺ]l\=@KBc@Uy0ӯ߄IEt-3f09lN46BEkTꂬj3mD4kh JD8 2f&E[1RkdFJbuv্Be0I\(SCd|:d8iN8Rl^M \Tk%{j YNEkrn}o+@4> endobj 19 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 1 0 0 1 28.35 795.65 Tm (6XPPDU\\)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 774.7 Tm (This is an overview of what we found during the inspection.)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 754.22 m 381.05 754.22 l S 0.001 w 1 1 1 RG 20.58 w 383.3 754.22 m 566.2 754.22 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 765.64 m 568.4 765.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.81 m 568.4 742.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 766.71 m 30.07 741.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 382.17 766.71 m 382.17 741.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 766.71 m 567.32 741.73 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 749.45 Tm (The quality rating for this )Tj ET /F2 12 Tf BT 1 0 0 1 191.92 749.45 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 255.59 749.45 Tm ( is:)Tj ET /F2 12 Tf BT 1 0 0 1 394.28 749.45 Tm (three star excellent service)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 717.31 Tm (2XUMXGJHPHQWIRUHDFKRXWFRPH)Tj ET /F2 10 Tf BT 1 0 0 1 212.29 641.27 Tm (Choice of home)Tj ET /F2 10 Tf BT 1 0 0 1 145.27 606.82 Tm (Individual needs and choices)Tj ET /F2 10 Tf BT 1 0 0 1 248.74 572.36 Tm (Lifestyle)Tj ET /F2 10 Tf BT 1 0 0 1 127.51 537.91 Tm (Personal and healthcare support)Tj ET /F2 10 Tf BT 1 0 0 1 106.2 503.46 Tm (Concerns, complaints and protection)Tj ET /F2 10 Tf BT 1 0 0 1 226.36 469.02 Tm (Environment)Tj ET /F2 10 Tf BT 1 0 0 1 251.17 434.57 Tm (Staffing)Tj ET /F2 10 Tf BT 1 0 0 1 92.9 400.11 Tm (Conduct and management of the home)Tj ET q 0.75227 0 0 0.75161 305.05 334.32 cm /Xf1 Do Q 1 1 1 RG 20.58 w 31.2 283.08 m 567.85 283.08 l S 0.001 w 206.51 w 32.32 167.28 m 566.72 167.28 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.2 271.66 m 567.85 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 271.66 m 568.92 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 62.9 m 568.92 62.9 l S 0.001 w 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it does well and gives them an opportunity )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 153.41 Tm (to say what they feel they could do better and what their future plans are.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 138.84 Tm (We looked at how the service has dealt with any complaints and concerns.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 124.25 Tm (We looked at any changes that have been made by the organisation; and how the )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 109.68 Tm (organisation views the way they look after the people in their care.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 95.1 Tm (We also take into account the views of the people who use the service, their family and )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 80.51 Tm (friends, staff and the other professionals who visit the service.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 65.93 Tm (During the visit we talked to the people who use the service, the manager and staff )Tj ET endstream endobj 20 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 595 842]>> 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information about the people who use the service and how their needs are )Tj ET /F2 12 Tf BT 1 0 0 1 32.92 773.56 Tm (met.)Tj ET /F2 12 Tf BT 1 0 0 1 32.92 758.98 Tm (Looked at records that must be kept.)Tj ET /F2 12 Tf BT 1 0 0 1 32.92 744.4 Tm (Checked that staff had the knowledge, skills and training to meet the needs of the )Tj ET /F2 12 Tf BT 1 0 0 1 32.92 729.82 Tm (people they care for in the home.)Tj ET /F2 12 Tf BT 1 0 0 1 32.92 715.24 Tm (Looked around the building to make sure it was clean, safe and comfortable and )Tj ET /F2 12 Tf BT 1 0 0 1 32.92 700.66 Tm (checked what improvements had been made since the last visit.)Tj ET /F2 12 Tf BT 1 0 0 1 32.92 686.08 Tm (Before the inspection we sent out questionnaires for people who use the service to )Tj ET /F2 12 Tf BT 1 0 0 1 32.92 671.5 Tm (complete.)Tj ET endstream endobj 22 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 23 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 20.58 w 31.2 786.36 m 567.85 786.36 l S 0.001 w 268.44 w 32.32 639.6 m 566.72 639.6 l S 0.001 w 20.58 w 32.7 492.84 m 569.35 492.84 l S 0.001 w 414.24 w 33.82 273.18 m 568.22 273.18 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.2 774.95 m 567.85 774.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 774.95 m 568.92 774.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 504.26 m 568.92 504.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.2 776.03 m 31.2 503.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.2 504.26 m 569.35 504.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.7 481.43 m 569.35 481.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.62 481.43 m 570.42 481.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.62 64.94 m 570.42 64.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.7 482.51 m 32.7 63.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.85 776.03 m 567.85 503.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 569.35 482.51 m 569.35 63.86 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 781.59 Tm (What the )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 90.52 781.59 Tm (care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 154.2 781.59 Tm ( does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 567.85 784.25 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.17 758.76 Tm (This is an excellent service that provides a very good standard of care to the people )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 744.18 Tm (who use the service.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 729.6 Tm (The people who use the service, since living in the home, have shown improvements in )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 715.02 Tm (their quality of life, and have benefited from the services provided by the service; this )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 700.44 Tm (has been apparent in the move on statistics and when following up on those who have )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 685.86 Tm (moved on to live in the local community. The mental health of the people who use the )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 671.28 Tm (service is stablised when they come to live in the home and they are supported and )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 656.7 Tm (encouraged by staff to manage their mental and physical healthcare needs. The service )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 642.12 Tm (provides person centred care and support that meets the assessed personal, health )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 627.54 Tm (and social care needs of the individual which can be complex with forensic histories and )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 612.96 Tm (who are high risk and have been difficult to engage in any type of service provision. )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 598.38 Tm (The support and encouragement offered by this service encompasses education and )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 583.8 Tm (the development of life skills to enable them to aspire to semi/independent living in the )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 569.22 Tm (local community.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 554.64 Tm (The service aims to manage and minimise risks effectively and successfully maintain )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 540.06 Tm (the people who use this service safely in the community; this is backed up by feedback )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 525.48 Tm (from the friends and family of the individual, the local PCT, CMHT, neighbours and the )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 510.9 Tm (people who use the service.)Tj ET /F2 10 Tf BT 1 0 0 1 568.97 638.05 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 31.2 490.73 Tm ()Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 32.7 488.07 Tm (What has improved since the last inspection?)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 569.35 491.29 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 31.2 271.63 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.67 465.24 Tm (The home has made improvements in the following areas, since the last key )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 450.66 Tm (inspection:-)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 436.08 Tm (Introduced goal monitoring records to enable the individuals level of achievement to be )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 421.5 Tm (assessed at the CPA reviews; and have produced a six monthly move on assessment )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 406.92 Tm (tool.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 392.34 Tm (Made use of public transport when going on holiday and have incorporated more group )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 377.76 Tm (discussions in the in house evening programme.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 363.18 Tm (Staff have completed training in medication acquisition, storage, administration, )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 348.6 Tm (storage and disposal and mental health awareness.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 334.02 Tm (Introduced key performance indicators and implemented staff performance monitoring.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 319.44 Tm (Introduced an End of Life questionnaire for all the people who use the service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 304.86 Tm (Introduced Quality Assurance Auditing in all areas of work practice.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 290.28 Tm (Introduced health and well being monitoring.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 275.7 Tm (Introduced Crisis Cards and Care Plans for everyone who uses the service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 261.12 Tm (Staff have received a three hour in house training on personal development planning )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 246.54 Tm (and preparation; they have also had in house training relating to challenging )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 231.96 Tm (behaviors.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 217.38 Tm (The home has an annual plan relating to refurbishment and maintenance that is )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 202.8 Tm (ongoing.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 188.22 Tm (All staff have completed their mandatory training and have undertaken training specific )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 173.64 Tm (to the health, personal and social care needs of the people in their care.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 159.06 Tm (Involving the people who use the service in the decision making processes in the )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 144.48 Tm (home.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 129.9 Tm (The is now an annual business and development plan for the service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 115.32 Tm (There are now key performance indicators and recorded performance monitoring for all )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 100.74 Tm (staff.)Tj ET /F2 12 Tf BT 1 0 0 1 36.67 86.16 Tm (The service has introduced Personal Development Planning for staff including SWOT )Tj ET /F2 12 Tf BT 1 0 0 1 36.67 71.58 Tm (and STAR analysis and CPD recording.)Tj ET /F2 10 Tf BT 1 0 0 1 570.47 271.63 Tm ()Tj ET endstream endobj 24 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 25 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 20.58 w 33.45 802.24 m 570.1 802.24 l S 0.001 w 151.8 w 34.57 713.8 m 568.97 713.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 33.45 790.82 m 570.1 790.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 33.45 813.65 m 570.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.37 790.82 m 571.17 790.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.37 636.77 m 571.17 636.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 33.45 791.9 m 33.45 635.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 570.1 791.9 m 570.1 635.7 l S 0.001 w [] 0 d /F2 10 Tf BT 1 0 0 1 31.2 800.69 Tm ()Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 33.45 797.47 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 31.2 712.25 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 37.42 774.64 Tm (Review the handbook for the people who use the service.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 760.06 Tm (Explore the issue of slow stream rehabilitation; recovery programme; placements for )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 745.48 Tm (some of the people who use the service with the high support team and the PCT.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 730.9 Tm (Commence the use of the move on assessment tool.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 716.32 Tm (extend key performance indicators to cover accessing more community based activities )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 701.74 Tm (by all care staff and involvement in local forums enabling more choice for the people )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 687.16 Tm (who use the service.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 672.58 Tm (Step up the local recycling initiative involving the people who live in the home.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 658 Tm (Refine and formalise the annual development plan incorporating the views of the )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 643.42 Tm (people who use the service and thereby improving Quality Assurance.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 622.21 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 602.22 Tm (If you want to know what action the person responsible for this )Tj ET /F2 12 Tf BT 1 0 0 1 416.37 602.22 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 480.04 602.22 Tm ( is taking )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 584.72 Tm (following this report, you can contact them using the details on page 4.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 564.73 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 544.73 Tm (The report of this inspection is available from our website )Tj ET /F2 12 Tf BT 1 0 0 1 380.85 544.73 Tm (www.cqc.org.uk.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 524.73 Tm (You can get printed copies from )Tj ET /F2 12 Tf BT 1 0 0 1 225.22 524.73 Tm (enquiries@cqc.org.uk or by telephoning our)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 504.74 Tm (order line 0870 240 7535.)Tj ET endstream endobj 26 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 27 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 777.09 Tm (Details of our findings)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 26 w 31.2 744.15 m 565.9 744.15 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 741.14 Tm (&RQWHQWV)Tj ET 1 1 1 RG 16 w 28.35 700.15 m 566.93 700.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 696.09 Tm (Choice of home \(standards 1 - 5\))Tj ET 16 w 28.35 678.15 m 566.93 678.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 674.09 Tm (Individual needs and choices \(standards 6-10\))Tj ET 16 w 28.35 656.15 m 566.93 656.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 652.09 Tm (Lifestyle \(standards 11 - 17\))Tj ET 16 w 28.35 634.15 m 566.93 634.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 630.09 Tm (Personal and healthcare support \(standards 18 - 21\))Tj ET 16 w 28.35 612.15 m 566.93 612.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 608.09 Tm (Concerns, complaints and protection \(standards 22 - 23\))Tj ET 16 w 28.35 590.15 m 566.93 590.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 586.09 Tm (Environment \(standards 24 - 30\))Tj ET 16 w 28.35 568.15 m 566.93 568.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 564.09 Tm (Staffing \(standards 31 - 36\))Tj ET 16 w 28.35 546.15 m 566.93 546.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 542.09 Tm (Conduct and management of the home \(standards 37 - 43\))Tj ET /F2 12 Tf BT 1 0 0 1 28.35 522.09 Tm (Outstanding statutory requirements)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 500.22 Tm (Requirements and recommendations from this inspection)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 31 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (10)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Choice of home )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 172.25 w 32.32 627.38 m 562.53 627.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 68 w 31.2 680.63 m 563.65 680.63 l S 0.001 w 1 1 1 RG 102 w 31.2 593.38 m 563.65 593.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 645.5 m 565.85 645.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 645.5 m 565.85 645.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 541.25 m 565.85 541.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 540.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 540.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People are confident that the care home can support them. This is because there is an )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (accurate assessment of their needs that they, or people close to them, have been )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (involved in. This tells the home all about them, what they hope for and want to )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (achieve, and the support they need.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 632.32 Tm (People can decide whether the care home can meet their support and accommodation )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (needs. This is because they, and people close to them, can visit the home and get full, )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (clear, accurate and up to date information. If they decide to stay in the home they )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (know about their rights and responsibilities because there is an easy to understand )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (contract or statement of terms and conditions between the person and the care home )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 547.32 Tm (that includes how much they will pay and what the home provides for the money.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 523 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 501 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 501 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 478.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 264.32 w 34.6 342.01 m 562.54 342.01 l S 0.001 w 1 1 1 RG 22.5 w 32.35 465.17 m 564.79 465.17 l S 0.001 w 241.82 w 33.47 330.77 m 563.66 330.77 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 452.8 m 565.87 452.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 453.88 m 32.35 207.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 453.88 m 564.79 207.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 452.8 m 564.79 452.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 208.73 m 565.87 208.73 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 461.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 437.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 437.12 Tm (excellent)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 317.11 437.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 419.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 392.75 Tm (People who use this service are given information about what they can expect while )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 375.25 Tm (living at the home and this enables them to decide whether the service can meet their )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 357.76 Tm (assessed health, personal and social care needs.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 340.26 Tm (People who use the service have their individual care needs assessed by an )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 322.77 Tm (experienced senior member of staff; ensuring that the service can safely support and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 305.27 Tm (encourage them in the home and in the wider community.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 287.77 Tm (People who want to move into the service and their relatives are offered opportunities )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 270.28 Tm (to come and visit the home. Once the person has been offered a place at the home; )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 252.78 Tm (they have a series of trial stays so they can establish a rapport with the people )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 235.29 Tm (currently living in the home and the staff and management of the home, ensuring that )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 217.79 Tm (they feel comfortable and safe.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 193.04 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 100.83 w 34.6 132.44 m 562.54 132.44 l S 0.001 w 1 1 1 RG 22.5 w 32.35 173.86 m 564.79 173.86 l S 0.001 w 79.46 w 33.47 120.63 m 563.66 120.63 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 161.49 m 565.87 161.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 162.56 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 162.56 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 161.49 m 564.79 161.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 170.55 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 145.8 Tm (Prior to admission, prospective people who will use the service are given detailed )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 128.31 Tm (information about what they can expect while living in the home; as well as )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 110.81 Tm (information to help them decide whether they would like to move into the home. The )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 93.31 Tm (people living in the home confirmed that, during the assessment and admission )Tj ET endstream endobj 32 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 33 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 406.28 w 34.6 608.26 m 562.54 608.26 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 384.91 w 33.47 596.45 m 563.66 596.45 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 401.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 401.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 402.87 m 565.87 402.87 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (process, they were treated with respect, their dignity maintained; and that they were )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (reassured and given time to understand the information given to them without feeling )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (pressured and overloaded.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (Individuals are fully assessed by senior staff prior to them coming into the home, to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (ensure that the service provided can properly meet their assessed personal, health )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (and social care needs; that the service provided can manage their needs and safely )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (support them in the home and the wider community.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (The people who will be using the service and their relatives are offered opportunities )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (to visit the home to look around and speak to the people currently living there; speak )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (to the staff who will care for them and discuss any issues and concerns they may have )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (with the management team at the home. When an offer of a placement is made )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (individuals have a series of trial stays to familarise themselves with the people )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (currently living there, the staff and the environment to satisfy themselves that they )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (have made the right decision. During these stays their is a continuous assessment of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (their needs and expectations and they are given further information about the home )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (to ensure their comfort and to reinforce their expectations.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (Once the person moves into the home they receive a licence agreement which is read )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (with them or to them according to their individual need; if there are any language )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (difficulties the service is able to access the services of an interpreter; because of the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (staff matching process there is almost always someone who can speak the native )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (language of their residents which is a positive outcome for the person and assists in )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (allaying fears and offers reassurance.)Tj ET endstream endobj 35 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 36 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (12)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Individual needs and choices )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 189.25 w 32.32 618.88 m 562.53 618.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 102 w 31.2 663.63 m 563.65 663.63 l S 0.001 w 1 1 1 RG 85 w 31.2 567.88 m 563.65 567.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 611.5 m 565.85 611.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 611.5 m 565.85 611.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 524.25 m 565.85 524.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 523.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 523.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (Peoples needs and goals are met. The home has a plan of care that the person, or )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (someone close to them, has been involved in making. People are able to make )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (decisions about their life, including their finances, with support if they need it. This is )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (because the staff promote their rights and choices. People are supported to take risks )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (to enable them to stay independent. This is because the staff have appropriate )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 617.57 Tm (information on which to base decisions.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (People are asked about, and are involved in, all aspects of life in the home. This is )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (because the manager and staff offer them opportunities to participate in the day to )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (day running of the home and enable them to influence key decisions. People are )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 547.32 Tm (confident that the home handles information about them appropriately. This is )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 530.32 Tm (because the home has clear policies and procedures that staff follow.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 506 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 484 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 484 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 461.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 281.81 w 34.6 316.27 m 562.54 316.27 l S 0.001 w 1 1 1 RG 22.5 w 32.35 448.17 m 564.79 448.17 l S 0.001 w 259.32 w 33.47 305.02 m 563.66 305.02 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 435.8 m 565.87 435.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 436.88 m 32.35 173.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 436.88 m 564.79 173.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 435.8 m 564.79 435.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 174.23 m 565.87 174.23 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 444.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 420.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 420.12 Tm (excellent)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 317.11 420.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 402.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 375.75 Tm (People who use the service are involved in formulating their person centred )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 358.25 Tm (care/support plan ensuring that the staff know what they need to do to support them )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 340.76 Tm (to achieve their identified goals, and to meet the assessed personal, health and social )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 323.26 Tm (care needs; the plans are detailed and reviewed in consultation with the individual on )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 305.77 Tm (a regular basis.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 288.27 Tm (Risks are assessed regularly, individuals are encouraged and supported to take )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 270.77 Tm (reasonable and appropriate risks and make their own decisions so they can develop )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 253.28 Tm (and move into less supported accommodation.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 235.78 Tm (People who use the service are involved in the day to day operation of the home and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 218.29 Tm (are consulted about issues that affect them.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 200.79 Tm (People who use the service know that their personal information is securely stored and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 183.29 Tm (they are made aware of when it may be necessary to share it with other professionals.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 158.55 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 66.34 w 34.6 115.19 m 562.54 115.19 l S 0.001 w 1 1 1 RG 22.5 w 32.35 139.36 m 564.79 139.36 l S 0.001 w 44.97 w 33.47 103.38 m 563.66 103.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 126.99 m 565.87 126.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 128.07 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 128.07 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 126.99 m 564.79 126.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 136.05 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 111.31 Tm (Detailed person centred care/support plans are based on the initial needs assessment; )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 93.81 Tm (they are formulated and agreed with input from the individual, their family and/or )Tj ET endstream endobj 37 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 38 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (13)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 728.25 w 34.6 447.28 m 562.54 447.28 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 706.88 w 33.47 435.47 m 563.66 435.47 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 80.9 m 565.87 80.9 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (advocate. The plans ensure that the staff know what they need to do to support and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (encourage the person using the service, on a day to day basis, to achieve their )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (identified goals making sure that the individual knows what is expected of them. The )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (plans focus on actions to be taken to meet individual needs and to manage and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (minimise risks. The care plans are reviewed on a regular basis with the individual, and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (staff ensure that they are supported and encouraged to make sure they exercise their )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (right to make appropriate and achievable decisions.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (Risks are assessed regularly and individuals are supported to take reasonable risks )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (and make their own decisions in order to develop or build on life skills and to manage )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (their physical and mental health in working towards recovery and independence and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (moving on to less supported accommodation.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (The people who use the service are consulted about the running of the home and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (encouraged to discuss any issues and concerns they may have; this is done via the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (use of six monthly surveys, meetings with staff and management of the home and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (meetings with the responsible individual.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (People who use the service can be confident that information about them is held in )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (confidence and stored securely in locked cabinets that can only be accessed by the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (care staff in the home. People who use the service are made aware of this issue from )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (when they begin to live in the home and are reassured that information is shared only )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (on a need to know basis and that they will be consulted as the need arises.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (It was evident from looking at the person centred care plans and from speaking to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (people living in the service that they have a good relationship with the staff and that )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (they are consulted about all aspects of their care and on they way in which the home )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (is run; this is evidenced by individuals meeting with staff on a one to one basis and in )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (groups to ascertain their needs and how best to support and encourage them to lead )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (purposeful, fulfilling and independent lives. Staff ensure they have contact with the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (people who use the service on a daily basis; key workers have one to one sessions)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (weekly and reviews fortnightly.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (The people who use the service are given access to information stored about them, as )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (part of this process they are asked to read their weekly one to one records \( or have it )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (read to them\) and sign them.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (People who use the service are consulted a CPA reviews regarding additional goals )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 219.23 Tm (that they wish to achieve; the goals are then agreed and incorporated into the review )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 201.73 Tm (record and subsequently in to their care/support plans. Additional goal monitoring )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 184.23 Tm (records are kept to enable the level of achievement to be assessed at the next review. )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 166.74 Tm (Individuals also discuss and agree in advance, directives that are recorded on their )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 149.24 Tm (CPA reviews, should the need arise for them to be invoked.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 131.75 Tm (The people who use the service have access to independent advocates, solicitors and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 114.25 Tm (interpreters as appropriate to their needs; they are encouraged to have significant )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 96.75 Tm (others present at their reviews, and with their agreement ,they are invited to attend )Tj ET endstream endobj 39 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 40 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (14)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 38.87 w 34.6 791.97 m 562.54 791.97 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 17.5 w 33.47 780.16 m 563.66 780.16 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 769.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 769.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 770.29 m 565.87 770.29 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (either by the staff of the home or their care co-ordinator.)Tj ET endstream endobj 41 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 42 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (15)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Lifestyle )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 223.25 w 32.32 601.88 m 562.53 601.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 170 w 31.2 629.63 m 563.65 629.63 l S 0.001 w 1 1 1 RG 51 w 31.2 516.88 m 563.65 516.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 543.5 m 565.85 543.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 543.5 m 565.85 543.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 490.25 m 565.85 490.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 489.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 489.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (Each person is treated as an individual and the care home is responsive to his or her )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (race, culture, religion, age, disability, gender and sexual orientation. They can take )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (part in activities that are appropriate to their age and culture and are part of their )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (local community. The care home supports people to follow personal interests and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (activities. People are able to keep in touch with family, friends and representatives and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 617.57 Tm (the home supports them to have appropriate personal, family and sexual relationships. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 600.57 Tm (People are as independent as they can be, lead their chosen lifestyle and have the )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 583.57 Tm (opportunity to make the most of their abilities. Their dignity and rights are respected )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 566.57 Tm (in their daily life. People have healthy, well-presented meals and snacks, at a time and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 549.57 Tm (place to suit them.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 530.32 Tm (People have opportunities to develop their social, emotional, communication and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 513.32 Tm (independent living skills. This is because the staff support their personal development. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 496.32 Tm (People choose and participate in suitable leisure activities.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 472 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 450 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 450 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 427.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 246.82 w 34.6 299.76 m 562.54 299.76 l S 0.001 w 1 1 1 RG 22.5 w 32.35 414.17 m 564.79 414.17 l S 0.001 w 224.33 w 33.47 288.51 m 563.66 288.51 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 401.8 m 565.87 401.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 402.88 m 32.35 174.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 402.88 m 564.79 174.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 401.8 m 564.79 401.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 175.23 m 565.87 175.23 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 410.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 386.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 386.12 Tm (excellent)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 317.11 386.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 368.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 341.75 Tm (People who use the service are encouraged and supported to maintain and develop )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 324.25 Tm (relationships ensuring their right to choose is respected.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 306.76 Tm (Staff support the people who use the service to develop and engage with the local )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 289.26 Tm (community, to find work and to access education and leisure opportunities.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 271.77 Tm (Staff make sure that the people who use the service understand their rights and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 254.27 Tm (responsibilities; enabling them to use local advocates and solicitors protect those )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 236.77 Tm (rights when necessary.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 219.28 Tm (People who use the service are offered meals they have chosen and enjoy; they are )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 201.78 Tm (encouraged and supported in cooking for themselves to enable them to develop skills )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 184.29 Tm (they will need when living in the wider community.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 159.54 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 67.33 w 34.6 115.69 m 562.54 115.69 l S 0.001 w 1 1 1 RG 22.5 w 32.35 140.36 m 564.79 140.36 l S 0.001 w 45.96 w 33.47 103.88 m 563.66 103.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 127.98 m 565.87 127.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 129.06 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 129.06 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 127.98 m 564.79 127.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 137.04 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 112.3 Tm (People who use the service are encouraged and supported to maintain and develop )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 94.8 Tm (relationships as they choose and to welcome family, friends and visitors to their )Tj ET endstream endobj 43 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 44 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (16)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 563.75 w 34.6 529.53 m 562.54 529.53 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 542.38 w 33.47 517.72 m 563.66 517.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 244.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 244.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 245.41 m 565.87 245.41 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (home; with the agreement of the manager overnight stays can be arranged.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (Staff encourage and support the people who live in the home to develop and engage )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (with the local community, find work and access education and leisure/faith )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (opportunities ensuring that their rights are respected and their responsibilities )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (recognised; this is done by putting the people who use the service in touch with )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (reputable solicitors and advocates so they can make a choice of who they wish to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (represent their interests.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (The people who use the service are assisted to obtain Freedom Passes to enable them )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (to access community services; they are enabled to exercise their rights to citizenship )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (by registering to vote in local and general elections; they are also encouraged to have )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (an annual holiday of their choice, to take day trips to places of interest to them, to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (attend evening leisure activities using public transport with staff support.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (The people who use the service are provided with meals they have chosen and enjoy; )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (menus are discussed on a regular basis and decided on a four week cycle; they take )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (part in cooking for themselves, as part of a programme to help them develop skills )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (they will need when caring for themselves in the community; some individuals choose, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (as part of their goals, to cook using their own weekly menus while others choose to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (prepare meals once or twice a week. Individuals plan meals with their key workers )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (and are supported to choose healthy foods, budget, shop and cook on Saturdays; the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (majority of these meals are ethnic and they buy their ingredients from specialist )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (stores in the local area. Support is given during these cookery sessions and staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (observe, evaluate and document the outcome of the session. People who use the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (service organise, with help and assistance from the staff, evening leisure activities to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (be enjoyed in the home.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (People who use the service are encouraged and supported to keep their personal )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (space clean and tidy. maintain the standard of cleanliness in the communal areas; )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (they are supported by staff to do their own laundry on a rostered basis.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (The service caters for African and Caribbean men, and staff ensure that local services )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (and programmes \(including the Bradon Course that develops interview )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (skills/confidence and helps with putting together CV's to ultimately gain employment\) )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (are accessed to meet their diverse individual needs.)Tj ET endstream endobj 45 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 46 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Personal and healthcare support )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 155.25 w 32.32 635.88 m 562.53 635.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 85 w 31.2 672.13 m 563.65 672.13 l S 0.001 w 1 1 1 RG 68 w 31.2 593.38 m 563.65 593.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 558.25 m 565.85 558.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 557.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 557.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People receive personal support from staff in the way they prefer and want. Their )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (physical and emotional health needs are met because the home has procedures in )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (place that staff follow. If people take medicine, they manage it themselves if they can. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (If they cannot manage their medicine, the care home supports them with it in a safe )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (way.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (If people are approaching the end of their life, the care home will respect their choices )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (and help them to feel comfortable and secure. They, and people close to them, are )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (reassured that their death will be handled with sensitivity, dignity and respect, and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (take account of their spiritual and cultural wishes. )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 540 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 518 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 518 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 495.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 194.33 w 34.6 394.01 m 562.54 394.01 l S 0.001 w 1 1 1 RG 22.5 w 32.35 482.17 m 564.79 482.17 l S 0.001 w 171.84 w 33.47 382.76 m 563.66 382.76 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 469.8 m 565.87 469.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 470.88 m 32.35 294.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 470.88 m 564.79 294.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 469.8 m 564.79 469.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 295.71 m 565.87 295.71 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 478.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 454.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 454.12 Tm (excellent)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 317.11 454.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 436.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 409.75 Tm (All the people who use this service have their assessed personal, health, social and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 392.25 Tm (emotional needs met by the management and staff at the home, and by accessing the )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 374.76 Tm (services of healthcare professionals within the local community; ensuring that they )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 357.26 Tm (receive an excellent quality of care.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 339.77 Tm (Medication is managed, stored and dispensed safely and correctly. Staff make sure )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 322.27 Tm (that each individual has their medication reviewed regularly and they are encouraged )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 304.77 Tm (and supported to self medicate with the correct risk assessments in place.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 280.03 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 187.82 w 34.6 175.93 m 562.54 175.93 l S 0.001 w 1 1 1 RG 22.5 w 32.35 260.84 m 564.79 260.84 l S 0.001 w 166.45 w 33.47 164.12 m 563.66 164.12 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 248.47 m 565.87 248.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 249.55 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 249.55 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 248.47 m 564.79 248.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 257.53 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 232.79 Tm (The complex assessed personal, health and social care needs of the people who use )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 215.29 Tm (the service, are met by the staff in the home with support from other healthcare )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 197.79 Tm (professionals within the local community. Specialist professional services such as )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 180.3 Tm (physiotherapy and occupational therapy are accessed as required to meet the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 162.8 Tm (individuals needs. The people who use the service are given guidance and support )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 145.31 Tm (relating to their personal hygiene according to their assessed needs; they choose their )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 127.81 Tm (own clothing independently or they can ask for help from the staff; the service caters )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 110.31 Tm (for a particular ethnic group of people and the staff recruited reflect the cultural, )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 92.82 Tm (religious and gender of the client group and can usually speak their native language. )Tj ET endstream endobj 47 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 48 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (18)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 728.25 w 34.6 447.28 m 562.54 447.28 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 706.88 w 33.47 435.47 m 563.66 435.47 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 80.9 m 565.87 80.9 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (To maintain the consistency and continuity of care the people who use the service are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (able to choose their own key worker within the staff team; key workers and the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (homes' managers encourage individuals to keep in contact with their families and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (friends and to actively communicate with them, so that their family and friends can )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (offer support and encouragement to them. Management and staff at the home work in )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (partnership with a wide range of professionals, such as advocates, solicitors and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (interpreters, and support the people who use the service to access them should the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (need arise. The care co-ordinator for the home is from the High Support Team and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (through him the home is able to access the services of the community mental health )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (team including forensic and social worker input. The people who use the service have )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (been consulted on the carrying of Crisis Cards and Care \\plans agreed at CPA reviews; )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (they all agreed to do this so that in the event of an emergency they can receive )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (appropriate attention immediately. All the care support staff are trained to recognise )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (relapse indicators and or symptoms to assist them in monitoring the individuals )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (mental health and well-being they then know when to invoke crisis and contingency )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (plans. The people who use the service are supported and encouraged to take part in )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (general health programmes and as part of the initiative health and well-being )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (monitoring forms part of the six monthly CPA review. The initiative includes health )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (education, sexual health, physical health monitoring as well as the body mass index; )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (also included is healthy eating, dietitian referrals and in house activities relating to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (managing physical health and any health problems or concern identified. All the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (people who use the service are registered with a local GP, podiatrist, optician and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (dentist all have regular check ups as well as an annual health check. All diabetics are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (registered with the diabetic specialist nurse who works closely with the staff team. In )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (house all diabetics are educated about their condition and are supported to monitor )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (their blood glucose level and to care for their feet; they are also registered with the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (local hospital for their annual checks and any other outpatient appointments they may )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (have relevant to their condition. Medication in the home is managed, stored and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (dispensed safely and correctly; this was evident when observing medication being )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (given during the visit to the home. Staff make sure that the people who use the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (service have their medication reviewed regularly and they are supported to safely )Tj ET /F2 12 Tf BT 1 0 0 1 534.03 254.22 Tm (self-)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (medicate)Tj ET /F2 12 Tf BT 1 0 0 1 89.26 236.72 Tm ( when they are sufficiently able, based upon risk assessments and the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 219.23 Tm (acquisition of skills and training offered by staff. During the process of self-medication, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 201.73 Tm (random checks are made by staff and records are dated and signed; any discrepancies )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 184.23 Tm (are addressed immediately with the individual and appropriate action is taken to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 166.74 Tm (ensure safety; people who self-medicate are required to sign when they collect their )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 149.24 Tm (medication and they have a locked cupboard in their bedroom enabling them to store )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 131.75 Tm (their medication safely. The local pharmacist and hospital pharmacist are consulted )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 114.25 Tm (regarding any issues relating to medication; if there are any concerns about any )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 96.75 Tm (individuals medication the care co-ordinator and psychiatrist and the GP are consulted. )Tj ET endstream endobj 49 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 50 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (19)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 91.36 w 34.6 765.73 m 562.54 765.73 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 69.98 w 33.47 753.92 m 563.66 753.92 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 716.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 716.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 717.8 m 565.87 717.8 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (All the people who use the service are encouraged and supported to complete an end )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (of life care questionnaire which then becomes part of their personal file and these )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (wishes will be implemented when the time comes.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm ()Tj ET endstream endobj 51 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 52 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (20)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Concerns, complaints and protection )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 87.25 w 32.32 669.88 m 562.53 669.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 68 w 31.2 680.63 m 563.65 680.63 l S 0.001 w 1 1 1 RG 17 w 31.2 635.88 m 563.65 635.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 645.5 m 565.85 645.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 645.5 m 565.85 645.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 626.25 m 565.85 626.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 625.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 625.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (If people have concerns with their care, they or people close to them, know how to )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (complain. Their concern is looked into and action taken to put things right. The care )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (home safeguards people from abuse, neglect and self-harm and takes action to follow )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (up any allegations.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 632.32 Tm (There are no additional outcomes.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 608 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 586 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 586 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 563.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 176.84 w 34.6 470.75 m 562.54 470.75 l S 0.001 w 1 1 1 RG 22.5 w 32.35 550.17 m 564.79 550.17 l S 0.001 w 154.34 w 33.47 459.51 m 563.66 459.51 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 537.8 m 565.87 537.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 538.88 m 32.35 380.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 538.88 m 564.79 380.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 537.8 m 564.79 537.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 381.21 m 565.87 381.21 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 546.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 522.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 522.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 522.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 504.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 477.75 Tm (People who use the service are given information about how to complain formally; and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 460.25 Tm (their day to day views and concerns are taken seriously and can be confident that )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 442.76 Tm (these issues will be resolved appropriately.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 425.26 Tm (People who use the service are protected from abuse by th home having in place clear )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 407.77 Tm (policies and procedures; staff being aware of the policies and procedures, and that )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 390.27 Tm (they receive training in all areas relating to the safeguarding of vulnerable adults.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 365.52 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 273.31 w 34.6 218.68 m 562.54 218.68 l S 0.001 w 1 1 1 RG 22.5 w 32.35 346.34 m 564.79 346.34 l S 0.001 w 251.94 w 33.47 206.87 m 563.66 206.87 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 333.97 m 565.87 333.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 335.04 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 335.04 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 333.97 m 564.79 333.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 343.03 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 318.28 Tm (The people who use the service are given information about how to complain formally, )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 300.79 Tm (their day to day views and concerns are taken seriously and action is taken to try to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 283.29 Tm (resolve any issues that may arise.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 265.79 Tm (People who use the service have the complaints policy and procedure explained to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 248.3 Tm (them and they have a copy of these documents in their handbook, which clearly states )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 230.8 Tm (the stages and time frame for a response.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 213.31 Tm (People who use the service are reminded, at meetings and in one to one meetings, of )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 195.81 Tm (the procedure should they have any concerns and are reassured that they can )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 178.31 Tm (approach any member of staff, of their choice, with any problems and concerns they )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 160.82 Tm (may have, confident that these issues will be resolved to their satisfaction.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 143.32 Tm (people who use the service are aware , that if they wish, independent )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 125.83 Tm (advocates/interpreters can be accessed on their behalf via the staff at the home and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 108.33 Tm (their care co-ordinator.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 90.83 Tm (The home, has in place, clear policies and procedures for dealing with allegations of )Tj ET endstream endobj 53 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 54 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (21)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 178.84 w 34.6 721.99 m 562.54 721.99 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 157.46 w 33.47 710.18 m 563.66 710.18 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 629.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 629.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 630.32 m 565.87 630.32 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (abuse they also have a "whistle-blowing" policy and procedure and the department of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (Health "No Secrets" guidance as well as policies and procedures, in place, relating to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (managing the monies and financial affaires of the people who use the service. All the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (staff at the home are aware of the policies and procedures and they have all received )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (training relating to safeguarding vulnerable adults ensuring that the people who use )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (the service can feel safe and protected at all times.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (Staff at the home also receive training in the procedures for managing challenging )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (behavior and there are frequent staff discussions and debriefing sessions following any )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (incidents of this type of behavior.)Tj ET endstream endobj 56 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 57 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (22)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Environment )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 121.25 w 32.32 652.88 m 562.53 652.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 34 w 31.2 697.63 m 563.65 697.63 l S 0.001 w 1 1 1 RG 85 w 31.2 635.88 m 563.65 635.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 679.5 m 565.85 679.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 679.5 m 565.85 679.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 592.25 m 565.85 592.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 591.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 591.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People stay in a safe and well-maintained home that is homely, clean, comfortable, )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (pleasant and hygienic. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 666.32 Tm (People stay in a home that has enough space and facilities for them to lead the life )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 649.32 Tm (they choose and to meet their needs. The home makes sure they have the right )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 632.32 Tm (specialist equipment that encourages and promotes their independence. Their room )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (feels like their own, it is comfortable and they feel safe when they use it. People have )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (enough privacy when using toilets and bathrooms.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 574 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 552 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 552 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 529.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 194.33 w 34.6 428.01 m 562.54 428.01 l S 0.001 w 1 1 1 RG 22.5 w 32.35 516.17 m 564.79 516.17 l S 0.001 w 171.84 w 33.47 416.76 m 563.66 416.76 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 503.8 m 565.87 503.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 504.88 m 32.35 328.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 504.88 m 564.79 328.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 503.8 m 564.79 503.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 329.71 m 565.87 329.71 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 512.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 488.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 488.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 488.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 470.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 443.75 Tm (The communal areas of the home are clean, bright, comfortable and homely; well )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 426.25 Tm (decorated, equipped and furnished providing a pleasant home for the people who live )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 408.76 Tm (there ensuring that they feel safe, protected and comfortable.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 391.26 Tm (The people who use this service are supported and encouraged to personalise their )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 373.77 Tm (bedrooms enabling them to reflect their own taste, interest and hobbies with )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 356.27 Tm (decoration, furniture, ornaments, pictures, photographs, DVD player, TV, computers )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 338.77 Tm (and music centres)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 314.03 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 221.82 w 34.6 192.93 m 562.54 192.93 l S 0.001 w 1 1 1 RG 22.5 w 32.35 294.84 m 564.79 294.84 l S 0.001 w 200.45 w 33.47 181.12 m 563.66 181.12 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 282.47 m 565.87 282.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 283.55 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 283.55 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 282.47 m 564.79 282.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 291.53 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 266.79 Tm (The premises are suitable for it's stated purpose; it is safe, well maintained, )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 249.29 Tm (comfortable and homely. The communal areas of the home are kept clean and tidy )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 231.79 Tm (and are bright, airy, well lit adequately heated and cheerful; theses spaces are kept )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 214.3 Tm (clean and free from offensive odours by the daily cleaner; the people who use the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 196.8 Tm (service are encouraged and supported to keep their bedrooms clean and tidy.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 179.31 Tm (The kitchen and all the communal areas are deep cleaned and recorded weekly to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 161.81 Tm (maintain a good standard to hygiene within the home.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 144.31 Tm (There are Food Hazard Analysis and Critical Point Control policies and procedures in )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 126.82 Tm (place complemented by risk assessments that cover the use of gas and electrical )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 109.32 Tm (cooking appliances; food handling and preparation ; fire safety and the use of step )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 91.83 Tm (ladders.)Tj ET endstream endobj 58 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 59 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (23)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 511.26 w 34.6 555.78 m 562.54 555.78 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 489.89 w 33.47 543.96 m 563.66 543.96 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 296.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 296.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 297.89 m 565.87 297.89 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (The people who use the service and the homes' staff have access and implement the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (homes' policies and procedures relating to infection control and they also refer to the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (Department of Health Infection Control Guidance for Care Homes. Individuals are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (supported to do their own laundry on a rostered weekly basis and according to need at )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (other times. The laundry facilities are situated in the basement and comprise of a )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (washing machine that meets infection control standards and are large dryer; there are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (also hand washing facilities and protective aprons and gloves are available.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (The home has an annual maintenance programme in place; repairs are carried out as )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (and when needed, the repair is reported, logged, prioritised and carried out within an )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (agreed timescale. Maintenance records are audited on a monthly basis; weekly health )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (and safety checks are carried out by the homes' staff and all faults and repairs needed )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (are reported to the maintenance department.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (Individuals have their own room, which is carpeted and equipped with a wash hand )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (basin, bed, chest of drawers, wardrobes, desk, lockable storage space, a coffee table )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (and two comfortable chairs; there is good lighting and heating for each room; they are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (encouraged and do personalise their rooms to reflect their taste, interests and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (hobbies.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (They are all given a key to the front door and to their bedrooms, their privacy is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (respected by the homes' staff and entry to their personal space is dependent on )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (individual risk assessed needs and by agreement, in order to support with cleanliness )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (and health and safety requirements.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (There are three bathrooms on each floor and two additional toilets all of which are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (lockable; the communal space in the home complements and supplements the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (individuals personal space, there is a designated smoking area, which is the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (summerhouse in the garden; the small garden is well used by the residents and fro )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (social events.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (There are risk assessments for each individuals personal space, the communal areas )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (and the building as a whole.)Tj ET endstream endobj 60 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 61 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (24)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Staffing )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 121.25 w 32.32 652.88 m 562.53 652.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 85 w 31.2 672.13 m 563.65 672.13 l S 0.001 w 1 1 1 RG 34 w 31.2 610.38 m 563.65 610.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 592.25 m 565.85 592.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 591.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 591.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People have safe and appropriate support as there are enough competent, qualified )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (staff on duty at all times. They have confidence in the staff at the home because )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (checks have been done to make sure that they are suitable. Peoples needs are met )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (and they are supported because staff get the right training, supervision and support )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (they need from their managers.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (People are supported by an effective staff team who understand and do what is )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (expected of them.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 574 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 552 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 552 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 529.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 264.32 w 34.6 393.01 m 562.54 393.01 l S 0.001 w 1 1 1 RG 22.5 w 32.35 516.17 m 564.79 516.17 l S 0.001 w 241.82 w 33.47 381.77 m 563.66 381.77 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 503.8 m 565.87 503.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 504.88 m 32.35 258.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 504.88 m 564.79 258.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 503.8 m 564.79 503.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 259.73 m 565.87 259.73 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 512.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 488.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 488.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 488.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 470.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 443.75 Tm (The orgsanisation ensures that there are enough staff on duty, at any time, to meet )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 426.25 Tm (the personal, health and social care needs of the people who use the service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 408.76 Tm (The staff at the home undertake NVQ training, mandatory training and specialised )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 391.26 Tm (training relating to the specific needs of the people who use the service; making sure )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 373.77 Tm (that they have an effective staff group who understand the complex needs of the )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 356.27 Tm (people in their care.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 338.77 Tm (Recruitment and Selection policies and procedures are effective ensuring the correct )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 321.28 Tm (checks are undertaken to make sure that the staff are who they say they are, )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 303.78 Tm (ensuring that the people who use the service feel safe and protected at al times.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 286.29 Tm (Staff receive regular supervision from their manager ensuring that the people who use )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 268.79 Tm (the service know the staff receive ongoing management advice and support.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 244.04 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 151.83 w 34.6 157.94 m 562.54 157.94 l S 0.001 w 1 1 1 RG 22.5 w 32.35 224.86 m 564.79 224.86 l S 0.001 w 130.46 w 33.47 146.13 m 563.66 146.13 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 212.49 m 565.87 212.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 213.56 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 213.56 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 212.49 m 564.79 212.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 221.55 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 196.8 Tm (The staff of the home have clearly defined job decriptions and understand their own )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 179.31 Tm (and others roles and responsibilities. The organisation operates a key worker system )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 161.81 Tm (with ethnic matching that enables staff to establish a good relationsip with the people )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 144.31 Tm (who use the service especially around their diverse needs in a culturally sensitive )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 126.82 Tm (manner; staff also work in partnership with multi-professional and disciplinary teams )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 109.32 Tm (and access support to help them meet the needs of the individuals in their care.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 91.83 Tm (All staff are conversant with the aims, values, ethos and the policies and procedures of )Tj ET endstream endobj 62 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 63 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (25)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 581.24 w 34.6 520.78 m 562.54 520.78 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 559.87 w 33.47 508.97 m 563.66 508.97 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 226.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 226.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 227.91 m 565.87 227.91 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (the service and it was evident from observing and talking to staff that they adhere and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (work effectively and efficiently within these boundaries; staff also work within the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (standards of conduct of the General Social care Council and wher it applies to the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (Nursing and Midwifery Council.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (The service operates a 24 hour high support service and ensures that there are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (adequate staff on duty at al times to meet the personal, health and social care needs )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (of the people who use the service and be able to manage emergengencies with )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (accessible support; evidence was found via staff records and the daily rota of this )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (being the case staff and management of the service, that stringent policies and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (procedures are followed relating to the selection and recruitment, application forms )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (completed with employment history, CRB and POVA checks completed, two references )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (obtained and prof of identity and experience and training; all permanent staff are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (trained to NVQ 3 standards and the management of the home have NVQ 4 and the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (Registered Manager Award.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (It was evident from speaking to staff that they had completed a comprehensive )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (induction programme incorporating mandatory training in moving and handling, food )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (safety, first aid and health and safety. Completing the induction and mandatory )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (training ensures that staff develop the skills to perform their roles competently and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (effectively anabling them to maintain best practice. Staff are also enabled to offer the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (suport and encouragement that the people who use the service require to achieve )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (their goals enabling them to look towards to eventually living independently in the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (local community.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (Regular recorded supervisions, probation interviews and performance monitoring are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (carried out by the organisations managers and appropriate actions taken as necessay; )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (during these sessions support and guidance is given and training needs are identified. )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (The organisation has a designated person who accesses appropriate training and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (ensure staff register and attend courses; all relevant training and development is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (organised by the organisations central HR department who have a budget and annual )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (training plan to deliver the training needs of the staff team. The home manager holds )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (regular staff meetings and the minutes are recorded; staff also have day to day )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (contact with the home manager ensuring that they receive the guidance, support and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (encouragement they need to be effective and efficient members of the staff team.)Tj ET endstream endobj 64 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 65 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (26)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Conduct and management of the home )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 172.25 w 32.32 627.38 m 562.53 627.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 85 w 31.2 672.13 m 563.65 672.13 l S 0.001 w 1 1 1 RG 85 w 31.2 584.88 m 563.65 584.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 541.25 m 565.85 541.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 540.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 540.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People have confidence in the care home because it is run and managed appropriately. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (Peoples opinions are central to how the home develops and reviews their practice, as )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (the home has appropriate ways of making sure they continue to get things right. The )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (environment is safe for people and staff because health and safety practices are )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (carried out.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (People get the right support from the care home because the manager runs it )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (appropriately, with an open approach that makes them feel valued and respected. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (They are safeguarded because the home follows clear financial and accounting )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (procedures, keeps records appropriately and makes sure staff understand the way )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 547.32 Tm (things should be done. )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 523 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 501 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 501 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 478.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 369.29 w 34.6 289.52 m 562.54 289.52 l S 0.001 w 1 1 1 RG 22.5 w 32.35 465.17 m 564.79 465.17 l S 0.001 w 346.8 w 33.47 278.28 m 563.66 278.28 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 452.8 m 565.87 452.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 453.88 m 32.35 102.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 453.88 m 564.79 102.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 452.8 m 564.79 452.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 103.75 m 565.87 103.75 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 461.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 437.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 437.12 Tm (excellent)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 317.11 437.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 419.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 392.75 Tm (People who use the service benefit from a well run home; with an effective and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 375.25 Tm (efficient management and staff team; ensuring they receive good quality care in a )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 357.76 Tm (safe environment.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 340.26 Tm (The policies and procedures in the home are clear and useful providing staff with all )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 322.77 Tm (relevant information and guidance ensuring that the people who use the service )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 305.27 Tm (benefit from being offered support from staff who are confident and understand what )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 287.77 Tm (is expected of them.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 270.28 Tm (The home has a good quality assurance process in place getting views from the people )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 252.78 Tm (who use the service, their relatives, the staff and other healthcare professionals who )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 235.29 Tm (visit the service and acting upon these comments to improve the service provision and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 217.79 Tm (the quality of care.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 200.29 Tm (The policies and procedure in place offer staff up to date information and guidance.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 182.8 Tm (Record keeping is in a clear, effective and accurate throughout the home; all )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 165.3 Tm (information is stored in compliance with the Data Protection Act ensuring )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 147.81 Tm (confidentiality at all times.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 130.31 Tm (The people who use the service are protected from harm by staff following the )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 112.81 Tm (organisation health and safety policies and procedures that comply with legislation.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 88.07 Tm ()Tj ET endstream endobj 66 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 67 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (27)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 514.88 w 34.6 553.96 m 562.54 553.96 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 492.39 w 33.47 542.71 m 563.66 542.71 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 294.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 294.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 295.39 m 565.87 295.39 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 774.35 Tm (The organisation's policies and procedures are clear and offer staff up to date advice )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 756.85 Tm (and guidance and provide them with all the relevant information appertaining to their )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 739.36 Tm (role within the home enabling them to give the people in their care the support and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 721.86 Tm (encouragement they need.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 704.36 Tm (The home has a new manager, who was employed in one of the organisations other )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 686.87 Tm (homes; he has now been transferred to Nsoromma this took place on the 8/07/2009; )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 669.37 Tm (from looking at the application form it can be seen that this person is very well )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 651.88 Tm (qualified and experienced to run this service; the organisation's approach to managing )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 634.38 Tm (the home is inclusive, positive, open and transparent in that the people who use the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 616.88 Tm (service, their relatives, visitors, staff, advocates and stakeholders can approach the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 599.39 Tm (manager at any time about any issues or concerns. Staff are given the opportunity to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 581.89 Tm (take responsibility for many aspects of the service, under supervision as part of their )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 564.4 Tm (development and staff are involved in consultation and decision making in the running )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 546.9 Tm (of the home; also staff meetings are held regularly where ideas and information are )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 529.4 Tm (shared and discussed.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 511.91 Tm (The home undertakes 6 monthly surveys, uses a suggestion box and holds regular )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 494.41 Tm (meeting with the people who use the service to ascertain their views about all aspects )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 476.92 Tm (of their care and how the home is organised and run. There is continuous quality )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 459.42 Tm (monitoring and audits of all aspects of customer care , maintenance, health and safety )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 441.92 Tm (and personnel documentation and records i the home the whole of the management )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 424.43 Tm (and staff team are involved in this process. Staff undergo rigorous training in health )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 406.93 Tm (and safety and in maintaining safe practices to protect the people who use the service )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 389.44 Tm (and themselves.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 371.94 Tm (The organisation ensures that the people who use the service have their best interests )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 354.44 Tm (safeguarded by the record keeping polices and procedures of the organisation; making )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 336.95 Tm (sure that all information is stored in compliance with the Data Protection Act. The )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 319.45 Tm (people who use the service have access to their records and information held about )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 301.96 Tm (them and in line with this, they sign their one to one record following each session.)Tj ET endstream endobj 68 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 70 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Adults \(18-65 years\))Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (28)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 793.28 m 564.97 793.28 l S 0.001 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0.001 w [] 0 d [] 0 d 2.25 w 290.57 616.75 m 290.57 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 616.75 m 474.92 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 719.65 m 568.4 719.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 648.22 m 568.4 648.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 615.67 m 568.4 615.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 592.84 m 568.3 592.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 720.73 m 30.07 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 649.3 m 92.12 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 649.3 m 198.52 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 649.3 m 290.62 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 649.3 m 475.02 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 720.73 m 567.32 614.6 l S 0.001 w [] 0 d /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 702.45 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 684.03 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 669.45 Tm (been met.)Tj ET /F2 12 Tf BT 1 0 0 1 95.57 669.45 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 104.02 669.45 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 654.87 Tm (Act 2000, Care Homes Regulations 2001 and the National Minimum Standards.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 637.05 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 634.05 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 634.05 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 634.05 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 634.05 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 621.9 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 602.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 96.15 599.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 202.5 599.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 599.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 478.9 599.49 Tm ()Tj ET endstream endobj 71 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 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If you would like a summary in a )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 662.12 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 622.62 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 605.13 Tm (reproduced in whole or in part, free of charge, in any format or medium provided that it )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 587.63 Tm (is not used for commercial gain. This consent is subject to the material being )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 570.13 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 552.64 Tm (misleading context. 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CUXY@TX CTXY CTX%8YYYY!!!!-,KRXCe8!!Y-,KRXC8!!Y-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,CXY-,CXY-, +# <+-,(+# #+X^l. f}}}]*L]BBB???^^^^^^^!^^V^$2uMCy<14^9l^"WBl;]uMCB;B;;^3:3:m;}6;}6;rWvWvBX96uMC?v?vy<1y<1BBp;X9<99^x}] !Zfp3:B;B;}6;}6;}6;WBl;WBl;WBl;gv  7T]_U AWvWvBX9BX9uMC?v?v?v?v73:N :BX)777^^YYa^!^^mWgf}y<g]*WCBgisAY+Lp;<vqtq!;vpXw7X9j~q:t@tX9t@}BuM]LU gx}'C\\l*gBgiBB{]O+3:fC2Rw6; qX9l;> X`:R*96; R=CA RFn ^AB9^^^^^^^^^^^^^^^3:3:3:33:3:3:3:3:3:3:3:}6;}6;}6;}6;}6}6;}6;}6;]h])v,,,-,-,,n,x,,u,,,,},,,b<z1~;z1=HzzV5202Li7i(Fkbbba6k102bbb<z11=HzV52Li7iFk1<=7iv)%QTj =b===1yP;B%H\-+{J^?H\BHnngnYnY=j?\HX\?\u\\=\\u\\PPFqVd\\Bd\\B\\ejfffBX9BX9BX9AXBX9BX9BX9B9B9B9B9B9?v?v;3lJRj^O^wVR^\\=^u\\=\Ru\\=u\\=PPFqPPFqPPFq\^F\^FVV \ \\} \ \\} =\ P\# =\ P\#ddddR\R\\?\H\\H\f\B-\\?b`L\\=\R`fV\\\\=%!5555XXR)fu +cC&4Nx `f[lpkCU!HuMC6;}\Zb===b?sdRRR{R=sVyRRRV= R R==R=o){R7R\==;=\;7dZ/==#7=Nduu{+ 11=RBBBBO7 /N{wXrZ/k=]U A#R.j/ ]X`vB66BX9 f,u\\=\^FVL\\*d=*d*dPPPP (\1si2BBW 7) nng\d2XX ^ ^^^VV\\u\\=u\\=u\\=u\\=u\\=u\\=PPFqPPFqPPFqPPFqPPFqPPFq\^F\^F\^F\^F\^F\^F\^FVVVVVVV \ \\} \ \\} \ \\} =\ P\# =\ P\#dR\\?\H\?\H\?\H\?\H\\\\\\d\\B\f\B\f\B\f\Bd\\Bd\\Bd\\Bd\\Bd\\B-\\?-\\?-\\?-\\?L\\=L\\L\\=L\\PPFqVttVVVVVVVdd\\=V\\\\?0"22"2S( 2XX \ \\} =\ P\#R\jb\^F^^^^^^^^^^^^^^^^}6;^z3:lllB;ml;ml;ml;ml;ml;}6;}6;}6;}6;}6;,WBl;gvgvgvgvgvWLzvv***WvWvWvWvBX9BX9BX9BX9ilil44uMCuMCuMCuMCuMC?v?v?v?v?v77  y<1y<1y<1v3:p;p;p;p;p;p;p;p;..XX<<<<<<==vvvvvvvv''aaX9X9X9X9X9X9 iitttttttt@@@@@@@@^^AAp;p;<<vvX9X9tt@@p;p;p;p;p;p;p;p;88XXvvvvvvvv''@@@@@@@@^^AAp;p;p;p;p;p;p;^^^vvvvvp Z g\\^lddWW2+\\^ttttj~j~tt^^^y@@@@@ti+^p=pd--DDDDDG$qqD#q~=DpqlDSSSWBl2WBl;BX9C C >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>d@U6<T@o(-6@o6q:!Aq0qPqpqqqqq?q_qqS6c6N346N$&6N<[[@Z6@Z6@Z6Y 6@p(-6@p6]6b6b6R6g/66g&6f 6a 6e366e(*6e 6eaOQ6a>?6a6a6@a 6@_(26OVZ6O9;60AO@OPOpOOdddddpdF6F6F 6B6B 6>6= 60/@ 2d0 9099A ;272 52/A 2634313@88@//@"$6?p*98 D 6O@)26 @Ppв @{6DVVOU_U8*o7/R)2259?!C?B?RA?R@?R?5223d35454T45444%H6೴#6@ 6Hnq@ 6@q 6@ p6@o6@n 6p@g 6pffffee@d 6oopbPbb@apa[ [[hHH-,%+9*(((((( C! C <RG<29Ap@AC6/?o /?o 7 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++st+ststEEha#DsEEha#DEEha#DEh#D+s+++++++++++++st++++++ssssssss+ss+s+++++st++++u++++++++++++++++++++t+st+sst+st+t+ss++st+s+++ss+++s++++s+++++++++++sttu++++++++++++++++++++++++++s+++++qEhq#Dstu++++ endstream endobj 86 0 obj<> endobj 87 0 obj<>/Subtype/CIDFontType2/Type/Font/W [3[312]]/CIDToGIDMap/Identity/DW 1000>> endobj 88 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><0003> endcodespacerange 1 beginbfrange <0003><0003><00a0> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 5 0 obj<> endobj 89 0 obj <>stream %!PS-AdobeFont-1.0: ArialMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Thu Oct 09 15:49:19 2008 % Converted from TrueType font 'ARIAL.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Arial) readonly def /FamilyName (Arial) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -106 def /UnderlineThickness 73 def end readonly def /FontName /ArialMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-46 -210 1000 896} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B T13҂uGFsnA S1_ z.H@sV-umQ/ rgrVFcSctóinuk̾uA M[\b y9_ )(ib]o7PaZk=JI4wr QeR-ӐhX}Qt 1ݫja@K^ }= j"D3XU:*u?| 6&f]'(VY k?YODn7Or>TɩZfZvZ7N-N}.^1>dL,͝0n8^|0~ZPFP^̵x} Tj9th ?H2wr=\aK&cE"*X8)nXZI- Rҿ mRdokh_`V#wp; նגdRyf,jL%>lzr{,V\d6koXp a~( q;(I9zF<2(u4Z+(9%%W# )3Z+B gmMJۿ;5t2&M}wP-B*' lC7AEÐ-XaTu:RD/ ~Xmv@JO"Ⲕ!d #\8_A#~#aMzNNZ2>ieec5+#TMg]Ⴤ]p9jqe^alǣ̏:Ϯ6~O(SW™^tpTeͦVzĻ[ 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Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:48:26 2008 % Converted from TrueType font 'TIMES.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Times New Roman) readonly def /FamilyName (Times New Roman) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /TimesNewRomanPSMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-77 -216 1009 877} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B TcJ6*]h[zeKq)ƷW0jlBIf14%B[tnqNOדe{fC;1I^7^r5=[ySwF 5ZUͧ@;J7{Phx ғ*⿅΅V1lCd3Dk9+ ~Iic*x 2YC.eKgt_"t!Ztb$~iS[xdw +P7)%g9/-awT=JK/{ Q'y!kA,7 Α$?H}Om"s*5aks*HRUufn6i?kɝ=-0X%lϧQ4ݡ`rџ~D&#&:t]=.ok &DZђԺŠRq [j@3a*42K]sjϖjG_n 4Ϛ5. *Ly^w`ܮ64r/:!?u:};ߜ`dӤJY2R'wbTCI2CRNY2uD-.Y9y:2Cʸ`ͻq5dBpQŰ: TimM;f ]+ozY0,(Fh^ GirY E W| -R̵vVP ce޾'zH+1= PU~}fIa 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Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:50:06 2008 % Converted from TrueType font 'SYMBOL.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 1.60) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Symbol) readonly def /FamilyName (Symbol) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /SymbolMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {0 -220 1113 1005} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /universal put dup 35 /numbersign put dup 36 /existential put dup 37 /percent put dup 38 /ampersand put dup 39 /suchthat put dup 40 /parenleft put dup 41 /parenright put dup 42 /asteriskmath put dup 43 /plus put dup 44 /comma put dup 45 /minus put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /congruent put dup 65 /Alpha put dup 66 /Beta put dup 67 /Chi put dup 68 /Delta put dup 69 /Epsilon put dup 70 /Phi put dup 71 /Gamma put dup 72 /Eta put dup 73 /Iota put dup 74 /theta1 put dup 75 /Kappa put dup 76 /Lambda put dup 77 /Mu put dup 78 /Nu put dup 79 /Omicron put dup 80 /Pi put dup 81 /Theta put dup 82 /Rho put dup 83 /Sigma put dup 84 /Tau put dup 85 /Upsilon put dup 86 /sigma1 put dup 87 /Omega put dup 88 /Xi put dup 89 /Psi put dup 90 /Zeta put dup 91 /bracketleft put dup 92 /therefore put dup 93 /bracketright put dup 94 /perpendicular put dup 95 /underscore put dup 96 /radicalex put dup 97 /alpha put dup 98 /beta put dup 99 /chi put dup 100 /delta put dup 101 /epsilon put dup 102 /phi put dup 103 /gamma put dup 104 /eta put dup 105 /iota put dup 106 /phi1 put dup 107 /kappa put dup 108 /lambda put dup 109 /mu put dup 110 /nu put dup 111 /omicron put dup 112 /pi put dup 113 /theta put dup 114 /rho put dup 115 /sigma put dup 116 /tau put dup 117 /upsilon put dup 118 /omega1 put dup 119 /omega put dup 120 /xi put dup 121 /psi put dup 122 /zeta put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /similar put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /.notdef put dup 131 /.notdef put dup 132 /.notdef put dup 133 /.notdef put dup 134 /.notdef put dup 135 /.notdef put dup 136 /.notdef put dup 137 /.notdef put dup 138 /.notdef put dup 139 /.notdef put dup 140 /.notdef put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /.notdef put dup 146 /.notdef put dup 147 /.notdef put dup 148 /.notdef put dup 149 /.notdef put dup 150 /.notdef put dup 151 /.notdef put dup 152 /.notdef put dup 153 /.notdef put dup 154 /.notdef put dup 155 /.notdef put dup 156 /.notdef put dup 157 /.notdef put dup 158 /.notdef put dup 159 /.notdef put dup 160 /.notdef put dup 161 /Upsilon1 put dup 162 /minute put dup 163 /lessequal put dup 164 /fraction put dup 165 /infinity put dup 166 /florin put dup 167 /club put dup 168 /diamond put dup 169 /heart put dup 170 /spade put dup 171 /arrowboth put dup 172 /arrowleft put dup 173 /arrowup put dup 174 /arrowright put dup 175 /arrowdown put dup 176 /degree put dup 177 /plusminus put dup 178 /second put dup 179 /greaterequal put dup 180 /multiply put dup 181 /proportional put dup 182 /partialdiff put dup 183 /bullet put dup 184 /divide put dup 185 /notequal put dup 186 /equivalence put dup 187 /approxequal put dup 188 /ellipsis put dup 189 /arrowvertex put dup 190 /arrowhorizex put dup 191 /carriagereturn put dup 192 /aleph put dup 193 /Ifraktur put dup 194 /Rfraktur put dup 195 /weierstrass put dup 196 /circlemultiply put dup 197 /circleplus put dup 198 /emptyset put dup 199 /intersection put dup 200 /union put dup 201 /propersuperset put dup 202 /reflexsuperset put dup 203 /notsubset put dup 204 /propersubset put dup 205 /reflexsubset put dup 206 /element put dup 207 /notelement put dup 208 /angle put dup 209 /gradient put dup 210 /registerserif put dup 211 /copyrightserif put dup 212 /trademarkserif put dup 213 /product put dup 214 /radical put dup 215 /dotmath put dup 216 /logicalnot put dup 217 /logicaland put dup 218 /logicalor put dup 219 /arrowdblboth put dup 220 /arrowdblleft put dup 221 /arrowdblup put dup 222 /arrowdblright put dup 223 /arrowdbldown put dup 224 /lozenge put dup 225 /angleleft put dup 226 /registersans put dup 227 /copyrightsans put dup 228 /trademarksans put dup 229 /summation put dup 230 /parenlefttp put dup 231 /parenleftex put dup 232 /parenleftbt put dup 233 /bracketlefttp put dup 234 /bracketleftex put dup 235 /bracketleftbt put dup 236 /bracelefttp put dup 237 /braceleftmid put dup 238 /braceleftbt put dup 239 /braceex put dup 240 /.notdef put dup 241 /angleright put dup 242 /integral put dup 243 /integraltp put dup 244 /integralex put dup 245 /integralbt put dup 246 /parenrighttp put dup 247 /parenrightex put dup 248 /parenrightbt put dup 249 /bracketrighttp put dup 250 /bracketrightex put dup 251 /bracketrightbt put dup 252 /bracerighttp put dup 253 /bracerightmid put dup 254 /bracerightbt put dup 255 /.notdef put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B T=:[RXz:F.V0zjQ 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All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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