Archived: Newton House

Updated 20 October 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 8 and 9 September 2015 and was unannounced. Our inspection was carried out by one inspector. We spoke with five people who use the service. We also spoke with the registered manager, the operations manager and two members of care staff, We reviewed records for three people using the service. We also looked at six staff recruitment files. We checked the medicine administration records and medicine storage arrangements (MAR) for people using the service.

Before the inspection, the provider completed a provider information return (PIR). The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also looked at notifications the service sent to us. Services tell us about important events relating to the service they provide using a notification.

We received information from two social care professionals who had been involved with people using the service.

Updated 20 October 2015

The inspection took place on the 8 and 9 of September 2015 and was unannounced.

Newton House provides supported living for men over the age of 25 years who have mental health and substance misuse problems. The regulated activity is provided from 7am to 9:30 pm each day.

Newton House had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.’

People were not protected against being supported by unsuitable staff because robust recruitment procedures were not applied.

People were protected from the risk of abuse by staff who understood safeguarding procedures.

People were supported by sufficient numbers of staff who received appropriate training and had the right knowledge and skills to carry out their role. Their medicines were managed in a way that promoted their independence.

Newton House protected people’s rights through an understanding by of the Mental Capacity Act 2005. People were supported to maintain their health through support in accessing healthcare.

People were treated with kindness, their privacy and dignity was respected and they were supported to maintain their independence.

People received personalised care and support. There were arrangements to respond to any concerns and complaints by people using the service.

The vision and values of the service were clearly communicated to staff. Quality assurance systems were in place to monitor the quality of care and safety of the home. As part of this, the views of people using the service were taken into account and responded to.

We found a breach of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can see what action we told the provider to take at the back of the full version of the report.