Archived: Douglass House Project (DHP)

Updated 8 September 2016

Douglas House Project is a therapeutic residential service for personality-disordered offenders. It is a partnership between Turning Point, Oxleas NHS Foundation Trust and the Probation service to address the need of offenders with personality disorders. Douglas House Project also offers outreach support to people that have moved on from the project and are living in the community. This is called the Community Contact Service and at the time of inspection there were 12 people using this service.

Douglas House Project is registered to carry out the following regulated activities:

• Treatment of disease, disorder or injury
• Diagnostic and screening procedures

The service had a registered manager in place.

Douglas House Project is an all-male service and has six residential flats with one assessment bed comprising shower facilities. On the days of the inspection all beds and flats were full.

This location was last inspected in October 2013. At the last inspection the service was meeting essential standards, now known as fundamental standards.

Updated 8 September 2016

We rated Douglas House Project as good because:

• People’s risk assessments were comprehensive and detailed.
• Care records were generally comprehensive and included physical and mental health needs. They were reviewed regularly and appropriate referrals were made.
• Staff received appropriate induction, supervision and appraisal.
• Staff received specialist training specific to the care and treatment of the service user group. This included a National Vocational Qualification (NVQ) in Life skills.
• The service held regular meetings for staff support.
• Staff interaction with people using the service were respectful and kind.
• Community meetings were held weekly and actions were taken in response to people’s feedback.
• A social enterprise initiative was set up for people using the service to gain work experience.
• There was a great commitment towards continual improvement and innovation. The service had won an Enabling Environment award from the Royal College of Psychiatrists.

However:

• Safeguarding concerns were not always consistently identified or addressed robustly.
• Drug and alcohol tests were sometimes carried out at the reception area where other people could see. This did not promote the dignity and respect of the service user.

Updated 8 September 2016