Background to this inspection
Updated
27 April 2023
Your New Slimming clinic provides weight loss services, including prescribed medicines and dietary advice to support weight reduction. The clinic is located on the second floor of a shared building near to the city centre, and includes a reception, waiting areas and one consulting room. The clinic is open on Tuesdays and Saturdays.
How we inspected this service
Prior to the inspection we reviewed information about the service including information given to us by the provider. We spoke with the registered manager, clinical staff and reviewed a range of documents
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.
Updated
27 April 2023
This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Requires improvement
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Your New Slimming Clinic as part of our inspection programme. This was the first inspection of the service following their registration to provide regulated activities.
Your New Slimming Clinic provides weight loss services for adults, including the provision of medicines for the purposes of weight loss under the supervision of a doctor.
The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The provider had robust systems and arrangements for managing recruitment, induction and training updates for staff.
- Staff displayed an understanding and non judgemental attitude to patients.
- The clinic was in a good state of repar, clean and tidy.
The areas where the provider should make improvements are:
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available
- To ensure consultation records contain sufficient detail, for example to document agreed weight loss goals
- To take account of revised professional guidance around prescribing and sharing of information when prescribing some medicines.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services