We carried out a review of the data available to us about Colbury House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Colbury House, you can give feedback on this service.
Colbury House is a nursing home providing personal and nursing care to up to 58 people. The service provides support to older people some who may be living with dementia. At the time of our inspection there were 47 people using the service. Colbury House provides care in an adapted building close in a secluded setting. The home has bedrooms over two floors and shared living spaces on the ground with accessible outside areas.
People’s experience of using this service and what we found
People felt safe living at the service and relatives felt assured they were kept safe. Systems were in place to protect people from abuse. Staff we spoke to were aware of how to identify, prevent and report abuse. There were enough staff to keep people safe. Staff were safely recruited. There were plans in place for foreseeable emergencies. Staff were safely recruited.
Risks associated with people’s needs were assessed appropriately and managed. Medicines were stored safely and securely, and procedures were in place to ensure people received their medicines as prescribed. We were assured that most infection prevention and control practices were in line with current guidance.
People were supported with their nutritional needs. People received varied meals including a choice of fresh food and drinks. Staff were aware of people’s likes and dislikes.
People were supported by staff who knew them well. Staff we spoke with were enthusiastic about their jobs and showed care and understanding both for the people they supported. People’s privacy and dignity was respected and promoted.
There were effective systems in place to monitor and improve the quality of the service provided.
Safety and maintenance checks for the premises and equipment were in place and up to date.
The home was going through a comprehensive refurbishment programme. People were pleased with the changes to the home.
Staff felt supported in their role and received regular support and one to one sessions or supervision to discuss areas of development and to enable them to carry out their roles effectively. Staff felt supported by management and enjoyed working at the service.
Care plans provided comprehensive information about how people wished to receive care and support. This helped ensure people received personalised care in a way that met their individual needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 21 May 2021 and this is the first inspection.
The last rating for the service under the previous provider was requires improvement, published on 14 May 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.