About the service Dearne Hall is a purpose-built care home providing accommodation and personal care for up to 48 people over three floors. At the time of our inspection there were 34 people using the service. Some people were living with dementia.
People’s experience of using this service and what we found
People received support which took into consideration their choices. Staff told us they knew people well and could recognise if there were any changes required to people’s care. The provider had a system in place to ensure people had access to social activities and stimulation, although throughout our inspection we saw very little evidence of people being engaged in activities. We have made a recommendation that the provider reviews social activities to ensure they have individual meaning and purpose.
There had been recent changes to the management team and the two deputy managers were being supported by the regional manager and quality team. The management team had identified areas for improvement and were working on an action plan to improve the service.
People were safeguarded from the risk of abuse and staff knew how to recognise and report concerns. Risks associated with people’s care were identified and managed safely. People received their medicines as prescribed, by staff who received training and support in the safe handling of medicines. Appropriate systems were in place to minimise the risk and spread of infections. Staff were safely recruited and supported by the staff team.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s needs were assessed, and care delivered in line with people’s preferences. People commented positively about the food they received, telling us they enjoyed their meals and were given choices.
We observed staff interacting with people and found they were kind and caring. We found staff knew people well and engaged with people in a positive way.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 6 May 2021 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 5 September 2018.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.