Updated 10 September 2024
Date of assessment 15 October 2024 to 6 November 2024. The assessment included a site visit to the service on 15 October 2024. Sowa provides personal care for adults over 65 years, people living with a dementia, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, substance misuse problems and people whose rights are restricted under the Mental Health Act. We assessed the service because there had been concerns identified regarding the quality and safety of the home. We looked at 53 quality statements. During this assessment, we identified breaches regarding safe care and treatment and good governance. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.