Hospiscare

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 96 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

The service provided care to people in their own homes with a team of Palliative Care Clinical Nurse Specialists and a Hospice to Home team which enabled people to be treated or die at home if this was their preferred place of dying. People we spoke with said care was joined up, flexible and supported choice and continuity.

The service worked collaboratively with many local providers. For example, Hospiscare have successfully partnered with a local homeless charity to provide support to homeless people who require end of life care. Staff went on outreach walks across the city in partnership with the homeless charity staff. Seven patients had been supported, with two dying in the hospice. The service also provided support to the local prison, by providing training and support to staff caring for prisoners who were at the end of their life. The service also had a community position for a dementia nurse. This job role was to provide expert clinical judgement and specialist knowledge of dementia to develop strategies in order to promote best practice in the delivery of complex palliative and end of life care for patients with advanced dementia alongside life limiting illnesses.

The service had received positive feedback from partner organisations. The local trust reported a good working relationship with the service.

The service held regular multi-disciplinary meetings. At these meetings new patient referrals were discussed to decide whether they were appropriate. Information was then collected such as as GP details, marital status, spoken language , allergies, treatment escalation plans etc to ensure patients needs were met.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.