• Care Home
  • Care home

St Michaels Nursing Home

Overall: Good read more about inspection ratings

19-21 Downview Road, Worthing, West Sussex, BN11 4QN (01903) 248691

Provided and run by:
St Michael's Care Homes Limited

Report from 23 January 2024 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

We visited St Michaels Nursing Home on Tuesday 30 January 2024. Our visit was unannounced. The service was led by a motivated registered manager. They were committed to providing a service that was person-centred and put people firmly at the centre of all they did. We saw people approaching the registered manager and vice versa. It was apparent that people felt relaxed in their company and that they were used to spending time with them. The registered manager knew people and their needs well. Detailed documentation ensured staff could perform their roles safely.

People's experience of this service

The service had a positive culture that was open and friendly. People and visitors told us they were happy with the service. They told us they were confident any concerns were listened to. People told us, “I have no complaints, I feel very safe.” Visitors said, “It’s marvellous [we have] absolutely no concerns.”