The Care Quality Commission

Archived: Eastleigh Care Homes - Minehead (Nursing)

Periton Road, Minehead, Somerset, TA24 8DT (01643) 702907

Provided and run by:
Eastleigh Care Homes Limited

All Inspections

9 January 2013

During a routine inspection

Eastleigh Care Homes - Minehead (Nursing) provides care and support for frail older people. Some of the people living in the home were diagnosed with dementia. We talked with eight people who lived at the home, seven staff and six relatives. Some people had communication difficulties; this meant they could not specifically tell us what it was like to live in the home. We looked at the care records of six people living at Eastleigh care home including records on the home's computer records system.

There were forty six people living in the home at the time of our inspection. People were seen to be able to move freely about the home where able and were comfortable in each other's company as well as with the staff who supported them.

We heard from the people we spoke with and their visitors about how the manager and staff sought consent before providing care treatment and support. And saw how people's care and welfare was provided for in line with their care plan.

People's nutritional needs were met through a balance diet and a menu that suited people's needs. Where people had preferences or specific dietary requirements we saw these were met.

The home was kept clean and tidy and met the standards required.

Staffing levels, skills and experience were appropriate to meet the needs of people living in the home.

The provider routinely checked and monitored the services they provided and used the information from those checks to improve their services.

6, 12 May 2011

During a routine inspection

People told us that they could make choices about the way that they spent their days in the home and the care that they received.

Throughout our visits to the home we heard staff asking people if they were ready to receive the care offered. People told us that they could refuse care or have it at a different time if they wanted to.

People told us that they had been visited in hospital by the home's senior manager who had talked to them and listened to them before they came to the home.

Everyone we spoke to had something positive to say about the care they had received. One person said 'They are ever so kind. I can't fault anything. I am well and truly looked after.'

People told us how their health had improved in the home as they had been assisted to recover from acute illness. We were told that a period of respite care had been 'a treat' and that the person felt 'really set up' to go home.

People told us of the different activities that they enjoyed. One person read papers and played scrabble, another had been making Easter bonnets and going out on trips. We were told that the home 'made a real effort' to celebrate special events.

People were generally very satisfied with the food provided in the home and were able to make choices.

People told us they had no concerns about living in the home. We could see that interactions between staff and people receiving care were relaxed.

People who spoke to us were very positive about the home environment. They told us that they were 'very satisfied' and 'could not ask for more.' They told us about the comfort of their rooms and their pleasure in the surroundings.

One person said as they looked over the hills to the sea 'If I have to sit in a chair and look out I couldn't wish for better than that.'