Updated 9 April 2020
New Leaf Healthcare Limited is located in Leeds City Centre and offers a private weight reduction service for adults over the age of 18. The clinic comprises of reception and office areas and one clinic room. It has disabled access and a toilet facility.
The clinic is open for both pre-booked and walk-in consultations 9:30am to 1:30pm Tuesday, 9:30am to 1:00pm Thursday, 10:00am to 2:00pm Friday and 9:30am to12:30pm alternate Saturdays. The clinic employs two doctors, one receptionist and a manager.
How we inspected this service
Prior to the inspection we reviewed information about the service, including the previous inspection report and information from the provider. We spoke to the manager and receptionist. We also spoke to the doctor. We reviewed a range of documents. We received 50 comment cards. To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection