23 November 2023
During a routine inspection
Pearce Lodge is a residential care home providing personal care for up to 5 people who have a physical and/or a learning disability. At the time of our inspection there were 3 people using the service. The property is situated in a quiet residential area of Hazel Grove, Stockport and is close to local amenities. People have their own bedrooms and share communal areas including an adapted bathroom, and safe outside space.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's freedom was not unnecessarily restricted, a positive behaviour support approach was taken and physical restraint was not used. Suitable equipment to support with mobility was in place and subject to regular checks. Staff completed a variety of training to ensure they had the specific skills to meet people’s complex needs, however we have made a recommendation about learning and development.
Right Care:
People were supported by staff who knew them well and were kind and caring toward them. People's safety and care needs were identified, and care was planned to ensure their needs were met. Staff understood how to protect people from abuse and were confident the registered manager would take action to protect people, should this be required. Suitable recruitment checks in place to ensure staff were of suitable character to support people and there were sufficient numbers of staff to support people to live their daily lives.
Right Culture:
There was a positive and person-centred culture at the service. People and relatives had opportunities to share feedback on the service. Staff were involved in sharing feedback through meetings and felt valued in their roles. The positive culture meant people received care that was tailored to their needs and supported positive risk taking. The service engaged in a wide variety of forums to drive improvement with the service and within the health and social care system.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was good (published 16 October 2017).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Recommendations
We have made a recommendation about the learning and development provision.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.