Rosewood Lodge Residential Home

Updated 2 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 21 December 2020 and was announced.

Updated 2 February 2021

The inspection took place on 17 and 25 October 2018 and was unannounced.

Rosewood Lodge is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service is registered to accommodate 20 older people, some of whom may be living with dementia. There are two floors with the first floor having access via stairs or a passenger lift. There were 18 people living at the home at the time of the inspection.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People living at Rosewood Lodge were protected from avoidable harm as staff received training and understood how to recognise signs of abuse and the who to report this to if abuse was suspected.

Risks were appropriately assessed and mitigated to ensure people were safe. People received their medicines safely.

Staffing levels were sufficient to provide safe care to people. Recruitment checks had ensured they were suitable to work with people using this service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People received care and support from a staff team that was provided with continual learning that enabled them to carry out their role effectively. Staff told us they felt supported and happy in their work.

People and their relatives described the staff as kind and caring. People's privacy, dignity and independence was respected.

People were supported and encouraged to have a varied diet which met their needs. People had a choice of food and drink at each meal time.

People's care plans were detailed and staff were aware of people's needs.

Staff spoke positively about the provider and registered manager and felt supported.

People knew how to raise any concerns they had and were confident these would be responded to. There were systems in place to seek people’s views about their care, and the management of the home.

The provider had systems to monitor the quality and safety of the service provided.

Further information is in the detailed findings below.