We carried out a review of the data available to us about Abbie Udall Associates Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Abbie Udall Associates Limited, you can give feedback on this service.
Abbie Udall Associates is a domiciliary care agency providing the regulated activity of personal care for people living in their own homes. The service provides support to children, younger adults, people with physical disabilities and older people. 1 person was being supported when we inspected.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Right Support:
Staff focused on the person's strengths and promoted what they could do, so the person had a fulfilling and meaningful everyday life. Staff supported people to take part in activities and pursue their interests in their local area. The person was supported to have maximum choice and control of their life and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
The person received kind and compassionate care. Staff understood how to protect the person from poor care and abuse. Staff worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had appropriately skilled staff to meet the person's needs and keep them safe.
Right Culture:
The person received good quality care, support and treatment because trained staff and specialists could meet their needs and wishes. Staff placed the person's wishes, needs and rights at the heart of everything they did. Staff evaluated the quality of support provided, involving the person and other professionals as appropriate.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 26 November 2021 and this is the first inspection.
Why we inspected
The service was inspected to give it a rating.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.