22 March 2022
During an inspection looking at part of the service
The Maples Residential Home is a care home providing personal care for up to 28 people. At the time of the inspection 25 people were living there including people living with dementia. The building is an adapted three storey building.
People’s experience of using this service and what we found
People were cared for by staff in a way that kept them safe and protected them from avoidable harm.
Enough staff were available to respond to people’s needs in a timely manner.
People received their medicines when they needed them, and systems were in place to ensure that medicines were stored and administered safely and that adequate supplies were available.
Accidents and Incidents were investigated, and measures were taken to prevent re-occurrences.
The premises were clean, and staff knew and followed infection control principles.
People gave us positive feedback about the quality of care they received.
The feedback on the leadership of the service and the manager from people and staff was positive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published January 2019)
Why we inspected
We undertook this focussed inspection due to concerns we had received about the Maples Residential Home not responding to people’s medical needs in a timely manner. As a result, we undertook a focused inspection to review the key questions of safe and well-led only. The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection.
We have found no evidence that the provider needed to make improvements.
The overall rating for the service has remained the same. This is based on the findings at this inspection.
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for The Maples Residential Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.