• Care Home
  • Care home

The Wheatlands

Overall: Good read more about inspection ratings

77 The Wheatlands, Baschurch, Shrewsbury, Shropshire, SY4 2DW (01939) 262580

Provided and run by:
Condover College Limited

Latest inspection summary

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Background to this inspection

Updated 23 January 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team: The inspection took place on 3 January 2019 and was carried out by one inspector.

This service was selected to be part of our national review, looking at the quality of oral health care support for people living in care homes. The inspection team included a dental inspector who looked in detail at how well the service supported people with their oral health. This includes support with oral hygiene and access to dentists. We will publish our national report of our findings and recommendations in 2019.

Service and service type:

The Wheatlands is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

The inspection was unannounced.

What we did:

Before the inspection we reviewed the information we held about the service. We looked at the Provider Information Return (PIR). This is information we ask the provider to send to us at least annually to give us key information about the service such as what it does well and any improvements they plan to make. We also reviewed other information we held about the service. This included notifications about events that happened at the service, which the provider is required to send to us by law such as serious injuries, safeguarding's and deaths.

As part of the inspection process we observed the care and support that people received in the communal areas. We spoke to two relatives, two members of staff, the registered manager, the head of care and support and the quality assurance coordinator.

We looked at two care records and viewed records that related to the management and running of the service such as audits and training records. We looked at how medicines were stored, managed and administered.

Overall inspection

Good

Updated 23 January 2019

About the service:

The Wheatlands provides accommodation with personal care for up to nine younger people who have a physical disability, a learning disability, a sensory impairment or autistic spectrum disorder. The home is set out over two floors across two houses that are joined. At the time of our inspection there were nine people using the service.

People’s experience of using this service:

People who used the service were supported in a safe way by kind and compassionate staff who knew people well. Staff were suitably trained and promoted choice and independence for people.

Staff provided care and support that was personalised and tailored to meet individual needs. People’s care records were completed and reviewed in conjunction with people and their relatives and people had access to healthcare as and when they needed it.

The service had systems in place to ensure the service was effectively run and that risks to people were reduced. There were mechanisms in place to collate feedback from people and their relatives and this was used to drive improvement. The management team were passionate about living the values of the service.

The service met the characteristics of Good in all areas: more information is available in the full report below.

Rating at last inspection: Good (report published 5 July 2016)

Why we inspected: This was a planned inspection based on the date and the rating of the last inspection. The rating continues to be good overall.

Follow up: We will continue to monitor the service through the information we receive.