21 December 2015
During a routine inspection
This inspection took place on 21 December 2015 and was announced, which meant that the staff and registered provider knew that we would be visiting. 24 hours’ notice was given as the service was small and the registered manager may have been unavailable if the visit was unannounced.
We previously visited the service on 13 December 2013 and we found that the registered provider met the regulations we assessed.
47 Cottesmore Road is a small residential care home located in the town of Hessle in the East Riding of Yorkshire. The service is close to the local shops and amenities and has easy access to public transport and sports and social facilities nearby. The service provides accommodation for up to two people who may have a learning disability.
The registered provider is required to have a registered manager in post and on the day of the inspection there was a manager registered with the Care Quality Commission [CQC]. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were protected from the risks of harm or abuse because the registered provider had effective systems in place to manage any safeguarding concerns. Staff were trained in safeguarding adults from abuse and understood their responsibilities in respect of protecting people from the risk of harm.
Staff had been employed following the registered providers recruitment and selection policies and this ensured that only people considered suitable to work with vulnerable people had been employed at 47 Cottesmore Road.
Staff had received training on the administration of medicines and we saw there were systems in place to manage and handle medicines safely.
Staff received induction, training and supervision from the registered providers and we saw they had the necessary skills and knowledge to meet the needs of the people living at 47 Cottesmore Road.
The registered manager understood the Deprivation of Liberty Safeguards [DoLS] and we found that Mental Capacity Act [MCA] 2005 guidelines had been fully followed.
People had their health and social care needs assessed and plans of care were developed to guide staff in how to support people. The plans of care were individualised to include people’s preferences, likes and dislikes. People who used the service received additional care and treatment from health care professionals based in the community.
Staff supported people using the service to have choice and control and to maintain their privacy and dignity. We found that staff were knowledgeable about the people they cared for and saw they interacted positively with people living at the service.