Archived: Carpenter Place

We received action plans from the manager of the home following our visit which informed us how they were going to address the shortfalls we had found at our visit.

Following this visit, we returned to the home on the 28 February 2012 to check whether the improvements had now been put in to practice. During this visit, we spoke with some of the people living in the home and asked staff about people's needs. We also looked at people's care plans.

We spoke with some of the people who lived in the home whilst we looked around the building. The comments that we received from people included, 'Happy in my flat' and ''Meals are okay.''

We observed people choosing how they spent their day. For example, some people told us they were going to a day centre; others went out to local shops and for a walk. A person told us, 'We play cards and dominoes' and another person told us that they had been to a local supermarket the day before to buy some slippers and shoes.

All of the people who lived at Carpenter Place had their own flats and people that we spoke with agreed to show us their flats. We observed that some people's flats were personal to them and reflected their own choices and tastes. Other people's flats needed improvement work in relation to their furniture and curtains.

We found the standards of cleanliness and hygiene practices in the home needed to be improved as there were some unpleasant smells in some people's flats and communal areas.