18 January 2014
During a routine inspection
We were told that people who were using the service had benefited from good dietary provision. We found that the dietary needs and preferences of people who were using the service had been met.
We were told that the home had been kept, 'very clean'. We found that the service had made suitable arrangements and had taken appropriate action to make sure standards of cleanliness and hygiene had been maintained.
We found that staff had been supported to carry out their roles. We found that staff had benefited from supervision and appraisal. We found that staff had the opportunity and had been encouraged to attend training to develop their professional skills, knowledge and competence.
We found that the service had kept personalised care, treatment and support records secure and confidential for each person who was using the service. We found that other records required had also been maintained and held securely.