Grandsmere Place

Updated 8 February 2020

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

The inspection was carried out by one inspector.

Service and service type:

Grandsmere Place is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

This inspection was unannounced.

What we did:

Prior to the inspection we reviewed information and evidence we already held about this service, which had been collected via our ongoing monitoring of care services. This included notifications sent to us by the service. Notifications are changes, events or incidents that the provider is legally obliged to send to us without delay.

We also viewed the provider information return (PIR). This is information providers are required to send us with key information about their service, what they do well and improvements they plan to make. This information helps support our inspections.

We contacted Calderdale local authority for feedback about the service in advance of our inspection.

During the inspection we spoke with the registered manager, two care staff, three people who used the service and two relatives. Documentation reviewed included two care plans, two staff personnel files, two medicine administration records (MAR) and other records about the management of the service to help inform our inspection judgements.

Updated 8 February 2020

About the service:

Grandsmere Place is care home for people with a learning disability and is located in the Manor Heath area of Halifax, West Yorkshire. The home is operated by Bridgewood Trust Limited and is registered with the Care Quality Commission (CQC) to accommodate up to seven people. There were four people living at the home at the time of the inspection.

People’s experience of using this service:

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.

The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People told us they felt safe using the service and staff displayed good knowledge about how to protect people from the risk of harm. People received their medicines as prescribed and staff were trained in how to give medication safely. Appropriate staff recruitment checks were carried out and there were detailed risk assessments in place regarding the support people received.

People received the support they needed to eat and drink and were involved with shopping and creating menus which contained their favourite foods. Staff told us they were happy with the level of training, support and supervision available to develop them in their roles.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

We received positive feedback from everybody we spoke with about the care and support provided at Grandsmere Place. People said they felt treated with dignity and respect and staff promoted their independence as required.

Appropriate systems were in place to manage complaints, although none had been made. A number of compliments had been received by the service. People’s care plans were detailed and contained lots of person centred information about their routines, preferences and things people enjoyed doing. People were able to access the community independently if they were able, although staff supported some people to participate in activities of their choice as needed.

Grandsmere Place had a small staff team who had worked with people living at the home for a number of years. Feedback about management and leadership was very positive and there were opportunities for staff to discuss their work at monthly staff meetings.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection:

The last inspection at Grandsmere Place was in May 2017. The overall rating was Good.

Why we inspected:

This was a routine comprehensive inspection and in line with our timescales for re-inspecting services previously rated Good.

Follow up:

We will continue to monitor information and intelligence we receive about the service to ensure good quality care is provided to people. We will return to re-inspect in line with our inspection timescales, however, if any information of concern is received, we may inspect sooner.