About the service Barton House is a residential care home providing personal care to up to 8 people. The service provides support to people who have a learning disability and/or autistic spectrum disorder, people who have sensory impairment and younger adults. At the time of our inspection there were 2 people using the service.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to personalise their bedrooms, and were given care and support in a safe, clean, well-furnished and well-maintained environment. Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcomes. Staff enabled people to access specialist health and social care support in the community, and people understood the information given to them because staff supported them consistently and understood their individual communication needs.
Right Care:
People received kind and compassionate care. Relatives told us staff are caring and kind. Staff protected and respected people’s privacy and dignity and understood and responded to people’s individual needs. There was enough appropriately skilled staff to meet people’s needs and keep them safe. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it. People received care that supported their needs and aspirations, and was focused on their quality of life and followed best practice.
Right Culture:
Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. People and those important to them, including advocates, were involved in planning their care. People’s quality of life was enhanced by the service’s culture of improvement and inclusivity. Staff ensured risks of a closed culture were minimised so that people received support based on transparency and respect.
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 October 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.