Sabir Care UK Ltd

Sabir Care UK Ltd is a domiciliary care agency. It provides personal care to people living in their own homes.

At the time of the inspection there was one person using the service. We were able to carry out an inspection but we could not rate the quality of the service as we had insufficient evidence on which to do so.

People’s experience of using this service and what we found

The person had been receiving support since September 2022.

The person was happy with how their care and support was being delivered and felt the care worker kept them safe and had a good understanding of their needs.

The person’s care needs were assessed and their regular care worker had developed a positive relationship with them. They knew how the person liked to be supported and what was important to them.

New staff were introduced and completed shadowing to help them get to know the person and observe how they received their care. Samples of daily records showed their needs were being met.

The person benefitted from having staff who spoke their first language to help communication and to understand their cultural needs.

The person was supported to have maximum choice and control of their life and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

The person was positive about the management of the service and the provider had regular contact with them to check on the level of care they received and if their needs had changed.

The person was supported by staff who were positive about the organisation and felt well supported in their role. Staff told us they were provided with the relevant training and the management team listened to them and provided the necessary advice and guidance to support them in their role.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The service was registered with us on 4 October 2021 and this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

Follow up

We were not able to rate the service at this time and will return to complete a further inspection. We will continue to monitor information we receive about the service, which will help inform when we next inspect.