Wortley Lodge

Updated 11 August 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection was carried out by 1 inspector.

Service and service type

Wortley Lodge is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Wortley Lodge is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post and an additional manager who have been referred to as the management team.

Notice of inspection

This inspection was unannounced.

Inspection activity started on 25 May 2023 and ended on 16 June 2023. We visited the location’s service on 25 May 2023.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with the registered manager and another manager, 1 staff member, 3 people who lived at the home, 1 relative and 1 external health professional. We reviewed 3 people's care records including risk assessments and medicine records. We looked at 3 staff files in relation to recruitment and staff supervision, and a variety of records relating to the management of the service.

Updated 11 August 2023

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

About the service

Wortley Lodge is a residential care home registered to provide accommodation and personal care support for up to 3 people with a learning disability or autistic people. At the time of the inspection 3 people were using the service.

People’s experience of using this service and what we found

Right Support: People were kept safe while living at Wortley Lodge and when they accessed their local community. There were enough staff to meet people’s needs. People had risk assessments to reduce their known risks and staff followed these and were knowledgeable of people’s needs. Care was regularly reviewed, and staff worked well with the management team and external health professionals to provide information to plan care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right Care: Staff were kind and respectful, people had built trusting relationships with care staff and the management team. Staff at Wortley Lodge were welcoming and did not discriminate against people living in the home. Staff knew how to identify and report potential abuse.

People’s privacy and dignity was respected. Independence was supported and encouraged. Staff received full training and support to enable them to provide good care to people that met their needs. People’s dietary requirements were met and choices of meals and drinks were respected.

Right Culture: Managers were supportive of their staff and complimentary of the commitment they had to the role and the people they supported. The atmosphere was warm and people were observed to be relaxed with staff who supported them. The management team performed regular audits of the service to ensure standards were being met and that people received good health care support.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 16 April 2018).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.