Archived: Churchview and Larklands Care Home

Updated 3 February 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 8 Jan 2017 and was unannounced. The provider had completed a Provider Information Return as part of the Provider Information Collection. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also checked the information we held about the service and the provider. This included notifications the provider had sent to us about significant events at the service. We reviewed the quality monitoring report that the local authority had sent to us. All this information was used this to formulate our inspection plan.

Churchview and Larklands is set in Ilkeston. The accommodation is provided in two bungalows situated on one site with an enclosed secure garden which joins the two buildings. Each bungalow is independent with their own kitchen, living space and bedrooms to support five people in each home. At the time of our inspection ten people were being supported by the home.

People using the service were not able to verbally able to tell us their experience of their life in the home, so we observed how the staff interacted with people in communal areas. After the inspection we spoke with two family members by telephone. We also spoke with six members of care staff, and the deputy manager. After the inspection we spoke with a social care professional.

We looked at the care records for three people. We checked that the care they received matched the information in their records. We also looked at a range of information to consider how the home ensured the quality of the service, these included audits relating to accidents and incidents, infection control audits, complaints, compliments and surveys to reflect feedback.

Updated 3 February 2018

This inspection visit took place on 8 Jan 2018 and was unannounced. Churchview and Larklands is a care service. It has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Churchview and Larklands is set in Ilkeston. The accommodation is provided in two bungalows situated on one site with an enclosed secure garden which joins the two buildings. Each bungalow is independent with their own kitchen, living space and bedrooms to support five people in each home. At the time of our inspection ten people were being supported by staff to live in the home.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

People continued to receive safe care. All staff were recruited to ensure that they were safe to work with people. Staff were allocated to meet individual’s needs. Risk assessments had been completed to reflect and consider how to reduce any risks. Medicines had been managed safety and staff had received training to enable them to be responsive with specialist medicine when required. People were protected from the risk of harm and lessons were learnt from when mistakes occurred.

The care that people received continued to be effective. They had been supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. Staff felt supported by the level of training they received, which developed skills and career opportunities. People had a choice of meals and their dietary needs had been met. The environment had been adapted to suit people’s needs and individual choices for their personal space. Health professionals had been involved in the development of peoples care and guidance was provided and followed.

People continued to have positive relationships with the staff who were caring and treated people with respect and kindness. Staff knew people well and were able to balance this knowledge to consider the level of support people required to reflect personal space and dignity in meeting their needs.

The home continued to provide a responsive approach to people’s needs. People were able to access activities which provided stimulation and opportunities to develop their interests and hobbies. The care plans were detailed and regularly reviewed to reflect any changes or lifestyle discoveries. Information was available to people and relatives if they wished to raise a concern. We saw when concerns had been raised they had been addressed and measures put in place to reduce the situation reoccurring.

The management of the home remains good. There was a homely feel to the atmosphere and a positive approach to ensuring the bungalows reflected peoples own wishes. The registered manager analysed information about the quality and safety of the service and used it to drive improvements. People’s feedback had been obtained. The registered manager understood their registration and sent us information about the home. They had conspicuously displayed their rating at the home and on their website.