Beechside Residential Care Home

Updated 2 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.

This inspection took place on 05 November 2020 and was announced.

Updated 2 December 2020

About the service: Beechside is a residential care home that was providing personal care to 36 people during our inspection. Some of the people required support as they were living with dementia. The home is purpose built with single bedrooms and several shared communal spaces.

People’s experience of using this service:

Beechside is a family run service that promoted the ethos of providing a homely environment for people to live in. People liked living there and felt safe and cared about. One person commented, “I am happy here” Relatives told us they felt confident and happy in the care their relatives received. There was a relaxed, friendly and caring atmosphere throughout the inspection. People responded well to staff interactions and felt confident to stop and have a chat with all staff.

People were protected from abuse and the risk of harm. Staff understood their responsibilities for keeping people safe and reporting any concerns that arose. Risks for individuals were identified and action taken to minimise them. People got their medication on time and as prescribed.

Robust recruitment practices were followed to check staff were suitable to work with vulnerable people. Staff understood their roles and responsibilities and had received training to help them support people safely and well. There was enough staff available to provide the support people needed.

People received the support and care they needed from staff. Staff were responsive to people’s changing needs and worked well with other professionals to support people.

Staff understood and respected people’s right to make decisions. Where people had their liberty legally restricted staff took steps to minimise the impact this had on the person. Staff were respectful when supporting people and skilled at changing their approach in accordance with people’s individual choices and communication styles.

The registered manager is also one of the providers of the service. The providers promoted a family atmosphere at Beechside. They were liked and trusted by people living there relatives and staff. Everyone told us that the providers were approachable and took any concerns or queries seriously. They spent time assessing the needs of the service and had a continual improvement plan in place that they were actively implementing.

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Rating at last inspection: Good – 28 July 2016

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk