Updated 22 February 2023
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
One inspector visited this service.
Service and service type
Kazdin is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Kazdin is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Registered Manager
This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.
At the time of our inspection there was not a registered manager in post. The previous registered manager had deregistered in December 2022. There was a new manager who had been in post for a week who was in the process of applying to register.
Notice of inspection
We gave the service 24 hours’ notice of the inspection. This was because the service is small, and people are often out, and we wanted to be sure there would be people at home to speak with us.
What we did before the inspection
We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.
During the inspection
We spoke with or met all 3 people living in the service. We sought consent for and were invited into people’s rooms and areas of the service they lived in. We looked at the environment inside and outside including where food was prepared and the gardens. We spoke with 3 relatives and received feedback both written and verbally from 7 staff members, including the new manager, deputy manager and compliance and outstanding lead. We contacted health professionals and had feedback from 2.
As part of our inspection we reviewed a range of records relating to medicines, care planning, staff recruitment, building safety and safeguarding. We also looked at the governance of the service and reviewed records relating to audits and quality improvement.