• Mental Health
  • Independent mental health service

Archived: Olive Eden Hospital

Overall: Good read more about inspection ratings

71 St Paul's Road, Tottenham, London, N17 0ND (020) 8885 8750

Provided and run by:
Liaise (London) Limited

Latest inspection summary

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Background to this inspection

Updated 18 December 2018

Olive Eden Hospital is registered with CQC as an independent hospital for 14 people. The provider is Sequence Care Limited. Olive Eden Hospital is registered with the CQC to provide: assessment or medical treatment for persons detained under the Mental Health Act 1983; diagnostic and screening procedures and treatment of disease, disorder or injury. It provides a service for adults with a primary diagnosis of a learning disability or autism who have mental health needs.

Since the last inspection, the provider had not admitted new patients to the service and some patients had been discharged. At this inspection, there were three female patients and three male patients using the service.

The provider had applied to the CQC to de-register the service as a hospital and to re-register the service as two separate residential care homes; one for men and one for women. In preparation for this, the provider had carried out building works to create two separate units and created separate management structures and staff teams for each unit. Pending the finalisation of the re-registration process, the service continued to be registered with the CQC as a hospital.

At the last inspection in August 2017, the service had breached health and social care regulations in relation to person-centred care, dignity and respect, safe care and treatment, safeguarding service users from improper care and treatment, meeting nutritional and hydration needs and good governance.

At this inspection, we found that the provider had made improvements and there were now no breaches of regulation.

Overall inspection

Good

Updated 18 December 2018

Our rating of this service improved. We rated it as good because:

  • The service now provided safe care. The environment was safe and clean. There were enough staff on duty. Staff assessed and managed risk well, managed medicines safely, followed good practice with respect to safeguarding and minimised the use of restrictive practices. Staff had the skills required to develop and implement good positive behaviour support plans to enable them to work with patients who displayed behaviour that staff found challenging.

  • Staff developed care plans informed by a comprehensive assessment. The physical health care needs of patients were identified and met.

  • The nursing staff worked well with doctors and therapists to provide care and treatment and to develop goals for patients to become more independent.

  • The service was well-led. Leaders had ensured that the quality of the service had improved since our previous inspection in August 2017. Health and social care regulations were met.

  • Leaders of the service had begun the process of transforming the service from a hospital to two separate care homes.

    However:

  • Record keeping systems at the service made it difficult for staff to ensure all patient needs were met.

  • Staff reviewing positive behaviour support plans did not record how they had used information on incidents to update these plans.