• Care Home
  • Care home

Sunnyside Nursing Home

Overall: Good read more about inspection ratings

140 High Street, Iver, Buckinghamshire, SL0 9QA (01753) 653920

Provided and run by:
Sunnyside Private Nursing Home Limited

Important: The provider of this service has requested a review of one or more of the ratings.

Latest inspection summary

On this page

Background to this inspection

Updated 17 November 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by 1 inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Sunnyside Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Sunnyside Nursing Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We looked at all the information we held about the provider. This included information received from the local authority, complaints and information from the provider about significant events, such as safeguarding alerts, accidents and incidents.

During the inspection

We spoke with 5 people who used the service and a visiting relative. We carried out observations to see how people were being cared for and supported. We spoke with staff on duty who included care workers, nurses, the registered manager and the owner. We also spoke with a visiting healthcare professional.

We looked at the care records for 5 people who used the service. We looked at records of complaints, accidents, incidents, meeting minutes, quality audits, action plans and the recruitment, training and support records for 5 members of staff.

We conducted a tour of the environment, in particular looking at how infection prevention and control was managed and we looked at medicines management. After the inspection, we contacted 8 external professionals to ask for their feedback on the service and received a reply from 3. We also sought feedback from the staff team by issuing questionnaires and received a response from 8 staff members.

Overall inspection

Good

Updated 17 November 2023

About the service

Sunnyside Nursing Home is a family-owned care home providing personal and nursing care over 3 floors to up to 40 adults, some of whom were living with dementia. At the time of our inspection there were 33 people using the service.

People’s experience of using this service and what we found

People were protected from the risk of abuse. Where safeguarding concerns had been identified, the provider had taken prompt and appropriate action to address concerns and put robust systems in place to mitigate further risks and protect people from avoidable harm.

Medicines were managed safely and people who used the service received these as prescribed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Risks to people's safety and wellbeing had been appropriately identified, managed, and mitigated. The provider had processes for recording and investigating incidents and accidents. We saw that these included actions taken and lessons learned.

There were enough staff on duty to meet the needs of people who used the service. There were procedures to help make sure staff were suitable and had the skills and knowledge required. These included recruitment checks, regular training, and supervision.

There were systems in place for the prevention of infection and cross contamination.

People and relatives were happy with the care they received and spoke highly of the registered manager and staff whom they said were kind and caring.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 14 November 2017). At this inspection the service has remained good.

Why we inspected

We undertook this focused inspection because of the length of time since the last inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Sunnyside Nursing Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.