24 May 2013
During a routine inspection
Care plans were person centred and recorded the aims and objectives of the plan, the current situation for the person, actions and evaluations. In addition to the plans for staff, they were also available in pictorial format to help people understand the support they received. People were provided with a choice of suitable and nutritious food and drink. One person told us that everyone decided what the weekly menu would be. A member of staff showed us a four-weekly rota which evidenced that people received a balanced and nutritious diet. The rota contained a variety of meat and fish dishes, fruit and vegetables along with treats. Staff said they encouraged people to have vegetables or salad with each meal.
The home had a recruitment policy and processes in place. Appropriate checks were undertaken before staff began work. Audits were carried out throughout the year, for example record keeping, incidents, complaints, training and health and safety.