Background to this inspection
Updated
18 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 3 February 2022 and was announced. We gave the service two days’ notice of the inspection.
Updated
18 February 2022
About the service
Royal Mencap Society - 25 The Sandfield is a residential care home providing accommodation and personal care for up to four adults with a learning disability, an autistic spectrum disorder and/or physical disability. There were three people living at the home at the time of our inspection.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People were safe. Risks to people were assessed, monitored and well managed. A person told us, "I love it here”.
Staffing levels met people's personalised care needs. Staff followed good practice guidelines to prevent the spread of infection and gave people their medicines safely and as prescribed. The home was clean and tidy.
People were supported to access health and social care professionals. Dietary needs were assessed, met and guidance provided in care plans. People received enough food to eat and drink. One relative told us, “The food they cook is lovely, fresh and looks yummy”.
People received quality care that contributed to their wellbeing. Caring relationships were formed between staff and people.People were treated with dignity and respect.
Staff recognised people as individuals and worked to ensure people felt fulfilled and had access to a range of activities and social stimulation. Staff actively supported people to remain as independent as possible, and encouraged them to help with household chores and cooking.
People’s care plans contained detailed, personalised information that the staff and the registered manager kept under constant review. The registered manager carried out regular checks on the quality and safety of the service and understood their regulatory responsibilities.
People, their relatives and one volunteer gave positive feedback about the service, it’s staff and the registered manager.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported support this practice.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
The last rating for this service was Good (published 24 May 2017).
Why we inspected
This was a planned inspection based on the previous rating.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Royal Mencap Society - 25 The Sandfield on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.