3 October 2013
During a routine inspection
We spoke with several people who lived at the home, although other people were out at their pre-planned daily activities. Due to their varying communication needs some of our interactions with people consisted of being shown things, quick snapshot conversations and in other cases a conversation in much more detail. People both demonstrated to us and told us that they were happy living at the home and that they were at the forefront of decision-making about their lives. One person summed it up by saying "this is our house".
Care plans were informative, up to date and staff were aware of their contents. People's health needs were assessed and met. Systems for receipt, storage, administration, recording and disposal of medicines were safe. Staff recruitment, induction and training systems were robust, ensuring people were well cared for and staff were able to learn and progress with their careers.