Archived: Mydentist - Millfield - Peterborough Also known as my dentist

Updated 26 August 2016

We undertook an announced focused inspection of Mydentist-Millfield-Peterborough on 2 June 2016. This inspection was carried out to check that improvements to meet legal requirements planned by the practice after our comprehensive inspection on 20 July 2015 had been made.

We inspected the practice against four of the five questions we ask about services: is the service safe, effective, responsive and well-led.

The inspection was led by a CQC inspector who had access to remote advice from a specialist advisor.

During our inspection we spoke with the temporary manager, the area manager, the regulatory officer, a dental nurse and one of the dentists. We checked the premises and reviewed a range of documentation.

Updated 26 August 2016

During our announced comprehensive inspection of this practice on 20 July 2015 we found breaches of legal requirements in relation to the Health and Social Care Act 2008. After this comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to Regulation 12- Cleanliness and Infection Control, Regulation 16 Complaints, Regulation 17- Governance and Regulation 18- Staffing.

We undertook this focused inspection to check that the practice had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to this requirement. You can read the report from our previous comprehensive inspection, by selecting the 'all reports' link for Mydentist- Millfield Rd- Peterborough on our website at www.cqc.org.uk

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations

Key findings

• Overall we found that sufficient action had been taken to address the shortfalls identified at our previous inspection and the provider was now compliant with the regulations. Incidents and complaints were better managed, staff training had increased and action had been taken in response to a number of identified risks.