Updated 20 March 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
The inspection was carried out by one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert by experience’s area of expertise was working with people who have learning disabilities and physical and sensory impairments. The inspection team was supported by a registered sign language interpreter. This was because people living at the service and some staff communicated using different types of sign language.
Service and service type:
Barron Winnicott Home is a ‘care home’ (without nursing). People in care homes receive accommodation and personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
The inspection was unannounced.
What we did:
Before the inspection we reviewed the information we held about the service and the service provider. The registered provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We looked at the notifications we had received for this service. Notifications are information about
important events the service is legally obliged to send us within required timescales. We used all this information to plan our inspection.
During the inspection, we looked at the care records of four people who use the service and some medication records. We reviewed all the staff files, and examined four in detail.
We looked at records related to the management of the service. These included checks and audits, training records, meeting minutes and health and safety documents. We reviewed policies and procedures including safeguarding, whistleblowing, complaints, mental capacity, recruitment and medicines. We considered this information to help us to make a judgement about the service.
During the inspection we spoke with eight people who lived at the service. The British Sign Language (BSL) interpreter supported us to communicate with people. We spoke with five members of staff, as well as the registered manager and deputy manager.