• Care Home
  • Care home

Archived: SENSE - 36 Bramley Road

Overall: Good read more about inspection ratings

Market Deeping, Peterborough, Lincolnshire, PE6 8JG (01778) 348125

Provided and run by:
Sense

All Inspections

26 August 2015

During a routine inspection

This was an announced inspection carried out on 26 August 2015.

SENSE – 36 Bramley Road can provide accommodation for up to three people who have a learning disability and who live with reduced vision and hearing.

There were three people living in the service at the time of our inspection.

There was a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff knew how to recognise and report any concerns so that people were kept safe from harm. People were helped to avoid having accidents and their medicines were safely managed. There were enough staff on duty and background checks had been completed before new staff were appointed.

Staff had received the training and guidance they needed to assist people in the right way including helping them to eat and drink enough. People had received all of the healthcare assistance they needed. Staff had ensured that people’s rights were respected by helping them to make decisions for themselves. The Care Quality Commission is required by law to monitor how registered persons apply the Deprivation of Liberty Safeguards under the Mental Capacity Act 2005 and to report on what we find. These safeguards protect people where they are not able to make decisions for themselves and it is necessary to deprive them of their liberty in order to keep them safe. In relation to this, the registered persons had consulted with the relevant local authorities to ensure that people only received lawful care and that their rights were protected.

People were treated with kindness, compassion and respect. Staff recognised people’s right to privacy, respected confidential information and promoted people’s dignity.

People had received all of the care they needed including people who had special communication needs or who were at risk of becoming distressed. People had been consulted about the care they wanted to receive and they were supported to celebrate their diversity. Staff had offered people the opportunity to pursue their interests and hobbies. There was a system for resolving complaints.

Regular quality checks had been completed and people had been consulted about the development of the service. The service was run in an open and inclusive way and people had benefited from staff receiving good practice guidance.

5 November 2013

During a routine inspection

We visited the home and met three people who used the service. We were unable to gain people's views about the service because of the different ways people communicated. We spent time observing care, speaking to staff and reviewing records to see what it was like living at the home.

A relative told us that their relative's actions had to be interpreted through good observational skills at all times. They told us the provider's implementation of a person centred approach meant their relative had 'Access to resources which were both beneficial and stimulating to their quality of life.'

We observed staff supporting someone to cook lunch for themselves and the other people living at the home.

We spoke with a case manager from the local health service which funded the care of one person living at the home. They told us they had been involved with the service for a year and had just recently reviewed it. They said they had no concerns about the care provided for the person they funded.

Healthcare professionals were involved in one person's care assessing the balance of risks and benefits involved in their care and treatment.

We found there was continuity in one person's care both within the service and between the service and hospital services.

There were systems in place to manage the administration of medicines.

We found there were sufficient numbers of trained and skilled staff to support people who used the service.

12 June 2012

During a routine inspection

People we spoke with were unable to answer direct questions about their experience of the home and whether they felt involved and respected. As a result we spent time in communal areas to help us gain a view on the experiences of people living at Sense - 36 Bramley Road.

We saw staff treated people with dignity and respect. People were supported to be independent but offered assistance when it was needed. Staff used appropriate techniques to communicate with people. When asking questions they repeated the message until they were sure the person understood and could make an informed decision about their care.