Updated 14 January 2025
Date of Assessment: 21 January to 31 January 2025. The service is a residential care home providing support to people with a learning disability and or autistic people. The service supported 10 people at the time of our assessment, with 6 people living in the main building, and 4 people living in an annexe called the Garden Rooms. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Right support: Model of care and setting maximised people’s choice, control and independence. The service is a residential building in keeping with others in the area. People were proactively supported to meet their own aims, ambitions and interests, including access to education, work and leisure activities. People’s communication needs were known and respected, ensuring they had choice and control. Right care: Care was person-centred and promoted people’s dignity, privacy and human rights. Staff treated people with warmth and compassion, building positive and respectful relationships. Staff actively considered the least restrictive options to keep people safe, and respected people’s privacy and dignity. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensured people using services led confident, inclusive and empowered lives. There was a positive and open culture, with lessons learned to drive continuous improvements. There was a registered manager in post, and legal and regulatory requirements were met. Leaders worked well in partnership with other professionals to deliver good outcomes.