Archived: Bosworth Care Home

At our last inspection we found that some records about people's care were not up to date. This meant they were not always fully protected from the risks of inappropriate care and treatment.

At this inspection we found that records had been reviewed and contained appropriate information about people's needs and wishes.

We did not talk with people who lived in the home at this inspection. We talked with people who lived in the home at our last visit. People's views about the care they received were reflected in our previous inspection report which was published in August 2012.

At our last inspection we found that some records about people's care were not up to date. This meant they were not always fully protected from the risks of inappropriate care and treatment.

At this inspection we found that records had been reviewed and contained appropriate information about people's needs and wishes.

We did not talk with people who lived in the home at this inspection. We talked with people who lived in the home at our last visit. People's views about the care they received were reflected in our previous inspection report which was published in August 2012.

The inspection team was led by a CQC inspector who was joined by an Expert by Experience (people who have experience of using services and who can provide that perspective). We talked with seven people who lived in the home and observed the care and support provided to others. We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

People spoke very highly about the way they were treated by care staff and told us they were happy living there. They told us that staff treated them with respect and dignity and gave them choices about their care.

People who lived in the home told us that they enjoyed the meals provided and they were given enough food to meet their needs. People told us they could have additional snacks during the day and they had biscuits and drinks in their bedroom if they wanted them.

People told us that there were enough staff to help them when they needed support. They told us that this included support with activities on either a group or individual basis. People reported that, in their experience, staff understood their needs and preferences and were able to meet them.

We spoke with the relatives of two people who lived in the home during our inspection. Both relatives told us that the home communicated well with them and had involved them in care planning. One relative told us that information about how to raise concerns was available on the home's notice board. They did not have any concerns about the care given to their family member.

Although the feedback received from people who lived in the home was positive, we

identified some shortfalls in relation to record-keeping in the home. Some records about people's care needs were not up to date which put people at risk of not

receiving the care they required.