This service is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at YAC Leeds Ltd. (also known as Yorkshire Aesthetics) on 20 March 2023. This was the first inspection of this service undertaken by the Care Quality Commission (CQC). We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Act.
YAC Leeds Ltd. is situated in the Guiseley area of Leeds, West Yorkshire. It operates as an independent nurse-led service which specialises in medical and non-medical aesthetic treatments. The service operates under the brand name Bellissima Exclusive. YAC Leeds Ltd. shares the building it operates from with a separate service operated by Bellissima Exclusive. This service consists of a beauty salon offering a range of skin and beauty therapies which did not form part of the inspection.
The service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. YAC Leeds Ltd. provides a range of non-surgical cosmetic interventions, for example non-surgical rhinoplasty, dermal fillers and intralipotherapy (fat dissolving injections) which are not within CQC scope of registration. Therefore, we did not inspect or report on these services. The services provided which require CQC registration included the use of botulinum toxin to medically treat migraine and hyperhidrosis (excessive sweating). In addition, the service had examined delivering thread lifts (non-surgical face/neck lifts), but at the time of inspection this had only been carried out on case study models, and was not being delivered to patients.
The service does not treat people under the age of 18 years for the services which are regulated.
The nurse practitioner and director of YAC Leeds Ltd. is the registered manager, and the only member of staff. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The service provided care in a way that kept patients safe and protected them from avoidable harm.
- The premises was well maintained, clean and tidy and there was an effective system in place to manage infection prevention and control (IPC).
- The nurse had the relevant skills, knowledge and experience to deliver the care and treatment offered by the service.
- Patients received effective care and treatment that met their needs.
- The nurse dealt with patients with kindness and respect and involved them in decisions about their care.
- The service routinely sought feedback from patients. Feedback for the service was very positive.
The areas where the provider should make improvements are:
- Develop and implement a formal clinical audit programme.
- Improve record keeping to capture all patient observations and discussions.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services