Quarry Oaks Care Home

Updated 13 November 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 11 October 2018. The provider was given forty-eight hours’ notice of our intention to undertake the inspection to ensure people we needed to speak with would be available. The inspection was conducted by one inspector.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and the improvements they plan to make. We reviewed the information in the PIR, along with other information that we held about the service including previous inspection reports.

We spoke with the person living at the home and with the provider and a staff member who worked there. We looked at care plans and associated records for the person and records relating to the management of the service. We observed interactions between the provider, staff member and person in communal areas of the home.

Updated 13 November 2018

We inspected Quarry Oaks Care Home on 11 October 2018. In order to ensure the people we needed to speak with were available we gave 48 hours’ notice of our intention to undertake the inspection. Quarry Oaks Care Home is registered to provide accommodation for up to two younger adults living with a mental health condition. At the time of our inspection there was one person living at the home.

The person was at the heart of the service and was treated as a member of the provider’s family. There was a positive, supportive atmosphere at the home and the person was satisfied with the way the service was run. They did not wish to move from the home and could not suggest any ways that the service could be improved.

The person lived in a homely environment and was treated with kindness and compassion. We observed positive interactions between people and the provider. There was an open, trusting relationship and it was clear they knew each other well and the provider understood the person’s needs.

The person felt safe at Quarry Oaks Care Home. The provider and staff member understood their responsibilities and actions required should safeguarding concerns occur. The provider and staff had undertaken relevant training to help ensure the safety of the person living at the home.

Risks to the person’s health and well-being were assessed, monitored and managed appropriately. They were supported to attend appointments with healthcare professionals when required. The provider had an extensive knowledge of the person and their support needs and any underlying health concerns.

The provider followed legislation designed to protect the person’s rights and liberty. Where the person required support, this was delivered by the provider, with assistance from a family staff member. No additional staff were employed.

Safe systems were in operation to support the person to manage their own medicines. Suitable arrangements were in place to deal with emergencies and the person and staff member knew what to do if the fire alarm activated.

The person enjoyed their meals and received a suitably nutritious diet based on their needs and preferences. The person was involved in planning the care and support they received, was supported to make choices about how they lived their life, what they did and where they spent their time. They were free to come and go as they pleased.