24 August 2021
During an inspection looking at part of the service
Sunnymeade is a care home registered to provide care and accommodation for up to 50 people. The home specialises in the care of older people. At the time of the inspection there were 32 people living at the home.
The building is split into five small suites which helped to create a more homely atmosphere.
People’s experience of using this service and what we found
People felt safe at the home and with the staff who supported them. People and staff told us they would be comfortable to share any worries or concerns with senior staff or the management team. The registered manager took robust action in response to allegations to make sure people were protected.
People lived in a home where the staff worked in partnership with other professionals to ensure their needs were met.
People received their medicines safely from staff who had received appropriate training and had had their competency assessed.
There were sufficient staff to meet people’s needs. However, more than one person commented they felt staff were always very busy.
People benefitted from a registered manager who was committed to providing high quality person-centred care. They were supported by a provider who had good oversight of audits and action plans. This helped to drive on going improvements to the service people received.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection The last rating for the service was good (report published March 2018.)
A targeted inspection was carried out in October 2020 to look at Infection prevention and control practices. No concerns were identified.
Why we inspected
We received concerns in relation to people’s safety at the home, staffing levels and management. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
We found no evidence during this inspection that people were at risk of harm from the concerns raised with us. Please see the safe and well led sections of this full report.
The overall rating for the service has not changed. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Sunnymeade on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.