29 January 2014
During a routine inspection
People told us they 'liked' living at Farm View and were satisfied with the care and support they received. People knew about their care plans and the information they contained as staff had read and explained their content to them.
People received safe and coordinated services where more than one provider of services was involved in their care and treatment.
People told us they received their medicines at the times they needed them, and in a safe way.
People received care and support from staff who were well supported and trained. People told us the 'staff are all right' and helped them when they needed help.
People had opportunities to raise concerns and give feedback about the service provided.