About the service Rodlands Care Home is an adapted residential care home registered to provide care and support for up to 21 people. The home is situated in a residential area of Weymouth, Dorset. The home provides care and support to older people some of whom are living with dementia. At the time of our inspection there were 15 people who were living at the home.
People’s experience of using this service and what we found
We have made a recommendation about strengthening the governance systems and the oversight within the home. The deputy manager immediately sought to make improvements found during the inspection. The management of the home were open throughout and keen to continually develop and make changes.
People received their medicines as prescribed. However, some guidance to ensure consistent practice was not in place. The management team worked to put the guidance in place by the second day of inspection. The home had a recruitment process in place and people had the necessary safety checks in place. However, some documentation was not completed in full, the deputy manager addressed this immediately.
People were safe with the care they received at Rodlands Care Home, there were enough staff on duty to meet people's needs. People's risks were assessed, staff knew people well. Accidents and incidents were recorded and analysed to ensure lessons were learnt and shared. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Infection prevention and control procedures were robust, the home was clean and hygienic. The home worked well extremely with external professionals and sought their input as needed. Staff knew to report concerns under safeguarding and the management team understood their responsibilities to keep people safe from harm. Staff were confident their concerns would be followed up. Staff felt appreciated, part of the family and supported and were proud to work at Rodlands Care Home.
People and relative’s views were actively sought through meetings and surveys. The registered manager and deputy manager understood the importance of their role and had made all notifications to CQC as required by law.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 31 July 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has remained as good based on the findings of this inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.