25 April 2012
During a routine inspection
People told us or expressed that the staff were kind and helpful and that they felt safe. We saw that staff spoke to people with kindness and patience.
Peoples' hobbies and interests were supported and people had support to keep in touch with and visit their family and friends. Cultural needs were supported and respected. People were part of the local and wider community and had support to access and take part in a wide range of leisure and vocational activities.
The service worked very closely with health and social care professionals to ensure that people had the support they needed to remain well and healthy.
The home was clean and everyone we spoke to said or expressed that they were happy with their bedrooms and other facilities.