12 February 2018
During a routine inspection
There was a new manager at the home. They had been working at the home since 1 December 2017.
At our last inspection we rated the home good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the home has not changed since our last inspection.
At this inspection we found the home remained Good.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the home supported this practice.
Staff were kind and caring and had developed good relationships with people. There were enough staff to meet people’s needs and staff received ongoing training and support so that they knew how to care for people safely and kept up to date with changes in legislation and best practice. They were also supported with regular staff meetings so that they could discuss any improvements needed. The manager ensured that staff were safe to work with the people living at the home.
Risks to people had been identified and care was planned to keep people safe. Records accurately recorded the care that people needed and were kept up to date as people’s needs changed. Medicines were safely administered and people were supported to eat safely and maintain a healthy weight. People’s wishes for their end of their lives had been recorded and people were supported to have a dignified pain free death.
People were involved in planning their care and were encouraged to do as much as possible for themselves. Their likes and dislikes were recorded so that care could be tailored to their individual needs. People’s privacy and dignity were respected. Activities provided helped people to stay engaged with their lives and helped to orientate them to the time of year.
The manager was supportive and approachable. There were effective audits in place which ensured that the care provided was monitored and any concerns identified were corrected in a timely manner.