Jasmine Court Nursing Home

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

People’s care and support promoted equality and ensured they had access to a range of services as required.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Discussions with people using the service and those acting on their behalf implied they had not experienced discrimination or inequality.

Staff spoken with confirmed they had not witnessed or experienced any occasions whereby they had felt people using the service were discriminated against, or they had witnessed them not having their basic human rights met. For example, when people received healthcare support from external healthcare professionals and services. Staff had completed equality, diversity and inclusion training.

Care records demonstrated people were able to access services, including a range of external healthcare services and professionals throughout the day and out of hours. There was no evidence to suggest people experienced delays in healthcare provision.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.