14 June 2011
During a routine inspection
Some of the comments people said were, 'the home supports people very well and the staff explain, reassure and are helpful to the people they care for', 'all the staff are friendly and approachable, they are a credit to the home', 'they encourage each individual to live to their full potential', 'I cannot think of anything The Swallows could do better' and 'personally I think everything that could be done is being done, and done well'.