17 August 2011
During an inspection looking at part of the service
The people we spoke with said they were happy with the meals provided. They said that they were offered a choice for every meal and could also ask for and get something else if they didn't want what was offered. One person said 'the food is good' and another said 'it's beautiful'.
People were happy with the standard of cleanliness and told us that they were able to personalise their rooms with their own small items of furniture, pictures and ornaments, which made them feel more at home.
We spoke with a tissue viability nurse specialist who said that the home was taking action to protect people's skin integrity and contacting her for advice as necessary.