Bronte

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Although we found good practice at this assessment, until we have assessed more quality statements in effective and well-led the rating for this service remains the same. There were clear and effective governance, management and accountability arrangements in place and staff understood their role and responsibilities. Systems were in place to monitor the quality and safety of the service. Audits were completed on a regular basis as part of monitoring the service provided. This enabled any trends to be spotted to ensure the service was meeting the requirements and needs of people being supported. Where actions were needed, these had been followed up. For example, care plans and risk assessments updated and involvement of relevant health and social care professionals. The service had notified CQC in full about any significant events at the service. We use this information to monitor the service and ensure they respond appropriately to keep people safe. Staff spoke positively about communication and how the registered manager worked well with them, encouraged team working and an open person-centred culture. The provider implemented relevant quality frameworks, recognised standards, and best practice to improve equity in experience and outcomes for people living at Bronte and tackle known inequalities.

This service scored 54 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

At our last inspection we identified a breach of Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The provider had failed to ensure quality assurance and governance systems were operated effectively. At this assessment enough improvement had been made and the provider was no longer in breach of regulation 17. There were clear and effective governance, management and accountability arrangements in place and staff understood their role and responsibilities. Systems were in place to monitor the quality and safety of the service. Audits were completed on a regular basis as part of monitoring the service provided. This enabled any trends to be spotted to ensure the service was meeting the requirements and needs of people being supported. Where actions were needed, these had been followed up. For example, care plans and risk assessments updated and involvement of relevant health and social care professionals. The service had notified CQC in full about any significant events at the service. We use this information to monitor the service and ensure they respond appropriately to keep people safe.

Staff spoke positively about communication and how the registered manager worked well with them, encouraged team working and an open person-centred culture. The provider implemented relevant quality frameworks, recognised standards, and best practice to improve equity in experience and outcomes for people living at Bronte and tackle known inequalities.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.