5 September 2012
During a routine inspection
We spent time observing people going about their day and we saw that people were relaxed with the staff that supported them. They were engaged in activities in the house, such as making their own drinks and meals and were supported to go out for their social activities. People were treated with respect by the staff supporting them.
A community nurse had recently completed a questionnaire about the service and had commented 'X has required close health monitoring and they have been supported well through this process'.