26 February 2013
During a routine inspection
We observed that people who used this service were treated with respect and dignity. We saw evidence that people were able to have an input into all areas of their daily lives and that their independence was respected.
We looked at care plans and saw that people had good access to associated professionals and that risk assessments and action plans were comprehensive and appropriate.
People that we spoke to and observation showed us that people felt safe at this home. Staff were appropriately trained in all areas of safeguarding.
Staff that we spoke with were happy with the support provided by the management team. Records that we read confirmed that supervision and appraisals were appropriate to ensure the delivery of an effective and safe service.
We found that policies and procedures were comprehensive and regularly reviewed.
Health and safety records showed us that all areas of risk had been assessed and that they were regularly reviewed.