26 July 2012
During a routine inspection
'They have been very good so far, I have no concerns'.
'They are always very pleasant and always come when they say they will'.
'Sometimes I don't know what time they are arriving but they never miss'.
'The service was geared towards my X and they soon returned to full mobility with their help'.
'I always feel confident in the carers that come'.
'I don't have any hesitation leaving my X with the carers'.